Jobs at StepStone Hospitality

Oversee daily HR operations for a hotel, focusing on benefits administration, recruiting and onboarding, training, legal compliance, employee relations, recordkeeping, event coordination, and reporting. Support hourly and management staff, assist managers with discipline and terminations, maintain personnel files, and ensure clear professional communication across departments.

Lead hotel engineering operations and maintenance staff to ensure safe, compliant, and well-maintained facilities. Oversee preventative maintenance, emergency repairs, safety programs, vendor coordination, inspections, and maintenance records while collaborating with hotel departments and responding to guest concerns.

The Director of Front Office manages hotel operations, oversees staff, ensures guest satisfaction, handles issues, and optimizes revenue through strategic decision-making.

Serve as primary contact for group and meeting clients from contract turnover through event completion. Manage all aspects of group planning, prepare BEOs and event documentation, coordinate hotel departments for flawless execution, conduct site inspections and sales calls, cultivate client relationships, and drive revenue through account management and proactive outside sales.

The Assistant Front Office Manager oversees guest service quality, manages bookings for profitability, resolves guest issues, and supports hotel operations in the GM's absence, while fostering team development and maintaining standards.

The Assistant Front Office Manager ensures high-quality guest service, manages operations in the GM's absence, and resolves guest issues while maximizing profitability and occupancy through effective management.

Oversee and direct all financial operations of the hotel, supervise financial departments, prepare budgets and financial forecasts, and ensure compliance with regulations.