HR-Development Executive Admin & Project Manager

This role combines senior-level executive administrative support with hands-on project management within HR Development. The individual partners closely with leadership to manage day-to-day priorities while planning and executing key initiatives that support the Development function.

This is a high-visibility role requiring strong judgment, organization, and the ability to manage confidential and sensitive information with discretion.

Key Responsibilities – Executive Support

• Provide direct support to senior HR Development leadership, including complex calendar management and meeting coordination

• Prepare high-quality presentations, reports, and materials for leadership meetings

• Manage communications, including drafting responses and handling confidential information

• Coordinate travel, expenses, and meeting logistics

• Support leadership meetings, offsites, and events

Project Management & Execution

• Plan, coordinate, and execute HR Development projects from initiation through completion

• Develop project plans, timelines, and track progress against milestones

• Partner with cross-functional stakeholders to drive alignment and execution

• Manage risks, issues, and dependencies

• Provide regular project updates and reporting to leadership

Project Activities

• Support project budgeting activities, including tracking spend and resource allocation

• Build and deliver polished presentations for senior leadership

• Track deliverables and follow up to ensure accountability

• Maintain project documentation and reporting dashboards

• Assist with resource planning across initiatives

Qualifications & Experience

• Experience supporting senior leaders in an executive administrative capacity

• Demonstrated project management experience

• Strong proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Teams)

• Strong organizational, prioritization, and problem-solving skills

• Excellent written and verbal communication skills

• Ability to manage multiple priorities in a fast-paced environment

Required Demeanor

• Polished, professional, and mature presence

• High level of discretion with confidential materials

• Strong judgment and ability to operate independently

• Proactive, reliable, and detail-oriented

• Comfortable working with senior leadership

Education

• Bachelor's Degree preferred

Core Skills Required

• Project Management / Program Execution

• Stakeholder Influence

• Communication

• Operating in Ambiguity

• Organization & Planning

• Accountability

To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment.

Hours and Work Schedule: (4 days in office, 1 day remote)

Hours per Week: 40

Work Schedule: Monday-Friday

Work Location:  Charlotte, NC or Johnston, RI

Pay Transparency

The salary range for this position is $92,000-$127,000 per year. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.