Drives business development and sales growth within the luxury hospitality segment by identifying prospects, cultivating developer, design, and procurement relationships, and managing customer retention. Leads projects from specification through procurement, conducts customer meetings, presents value propositions, manages CRM activity, analyzes data, and collaborates cross-functionally on solutions. Requires strong knowledge of hospitality FF&E and lighting specifications, relationship-building skills, organization, communication, and flexibility for nonstandard schedules.
Who we are:
Visual Comfort & Co. is the premier resource for decorative and architectural lighting, ceiling fans, system controls and automated shading solutions from the most influential designers in the world. We are proud to offer a market-leading range of premium products across categories, styles and price points, remaining committed to beautiful design and, above all, a world-class customer experience.
This position is responsible for identifying and partnering with new customers, cultivating relationships with existing customers, and supporting customer acquisition, growth, and retention initiatives. This role focuses on driving significant growth for the organization, targeting developers, design firms, and procurement firms in the luxury Hospitality segment.
Visual Comfort Offers:
- Work-Life Balance: Monday – Friday, 8:00am – 5:00pm
- Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
- Paid Time Off: Generous vacation accrual and paid time off policies.
- Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
- Compensation: Competitive compensation plan including base salary and monthly commissions
- Health Benefits: Visual Comfort covers the majority of employee medical premiums, and offers competitive vision and dental coverage available starting the first day of the month following your start date.
- Insurance: Company-provided life insurance and short-term disability coverage.
- Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
How success is defined:
- Leads all aspects of the project life-cycle, from specification to procurement, marketing and operational resources to assist in solution development or implementation.
- Ability to access target customers and project leads; conduct 16 face to face sales calls per week
- Ability to effectively present Visual Comfort’s value proposition in order to influence customers
- Network with developers, design and procurement firms.
- Adept at managing existing customers to ensure retention and continued sales growth.
- Uses proprietary CRM to manage a priority-based schedule with existing and target customers
- Develop a strong knowledge of Visual Comfort’s product offering, service value propositions, and operating systems
- Capable of analyzing and interpreting data to drive decision making
- Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
- Exhibits and adheres to the established Visual Comfort Company Values.
- Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule while being present in the workplace to effectively collaborate and communicate amongst co-workers and teams.
What you will bring:
- 5+ years in FF&E product sales in the Hospitality industry
- A comprehensive understanding of the FF&E, and/or lighting specifiers
- Bachelor’s degree (BA/BS) in Business Administration, Hospitality Management, Marketing, or a related field required.
- Proven track record of cultivating relationships with key decision makers in the specification, approval, and purchasing process
- Passion for design and construction markets
- Strong analytical and decision-making skills
- Independent, proactive and self-motivated person who will offer exceptional service to our customers
- Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
- Proficient computer skills utilizing the Microsoft Office Suite of software, including word processing, presentations, spreadsheets, and Outlook. Experience with a CRM system preferred.
- Ability to understand and adapt to complex distribution channels
- Able to quickly develop rapport and credibility
- Exceptional organizational and time management skills, with a strong attention to detail
- Ability to prioritize and handle multiple tasks and changing priorities
- Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
- Demonstrate exceptional communication across all contact channels, including email, chat and phone
- Available to work a flexible schedule including weekends, early mornings, late evenings
- Equivalent combinations of education and experience will be considered for this role
Compensation Range: $115,000 plus monthly commissions
Compensation varies on individual factors, including skill set, relevant experience, and work location. Competitive base plus monthly uncapped variable commission
#LI-Hybrid
Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, Visual Comfort & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
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