Head of Provider Operations

Centene is transforming the health of our communities one person at a time.  As an Executive on our team, you could be the one who changes everything for our 28 million members.
 

Position Purpose:
A pivotal executive role responsible for steering the operational performance of healthcare providers within a designated region. This position demands strategic foresight, exemplary leadership, and meticulous coordination to ensure the delivery of superior patient care, operational excellence, and adherence to regulatory standards.

• Provide visionary leadership and strategic direction to regional provider operations teams.
• Develop and execute comprehensive operational plans aligned with organizational goals.
• Cultivate a culture of excellence, collaboration, and continuous improvement.
• Oversee and assess the performance of healthcare providers within the region.
• Ensure strict compliance with healthcare regulations, policies, and procedures.
• Lead the adoption of best practices and standard operating procedures.
• Develop and manage regional budgets, ensuring financial targets are achieved.
• Analyze financial performance and implement cost-effective strategies.
• Collaborate with finance teams to optimize resource allocation.
• Drive quality improvement initiatives to enhance patient care and outcomes.
• Monitor key performance indicators (KPIs) and spearhead performance enhancements.
• Address and resolve operational challenges, implementing corrective actions as necessary.
• Build and maintain robust relationships with healthcare providers, payers, and other stakeholders.
• Communicate effectively with internal and external stakeholders.
• Performs other duties as assigned.
• Complies with all policies and standards.

Education/Experience:

• Bachelor's Degree in business administration, healthcare management, or related field or equivalent experience required
• Master's Degree in a related field preferred
• 10+ years of healthcare operations experience required
• Previous experience managing staff, including hiring, training, managing workload and performance. required
• Large-scale management experience within environments regulated by state and federal agencies preferred
   

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act