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CRC Insurance Services

Head of Identity and Access Management

Reposted 11 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
Expert/Leader
In-Office
Charlotte, NC, USA
Expert/Leader
Oversee IAM program development, manage directory services, ensure compliance, lead implementation of IGA and PAM solutions, and mentor teams.
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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Oversee and take charge of growing and maturing a practice that is focused equally on enablement as well as assurance, who will apply a technology first approach to providing seamless secure authentication and the platform necessary to enable humans and machines to operate securely at scale. CRC's evolving technology environment requires an individual who is well versed in both traditional systems as well as modern applications and cloud infrastructure, and who is comfortable operating in an advisory or hands on leadership role as the situation demands.
Accountable for development, credentialing, operations, maintenance, and security of Identity Access Management functions and for all identity, credential, and access management systems and services for which CRC is responsible. You will be a forward and creative thinker who can adapt to a changing environment, while working closely with CRC teammates, as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job.  Other duties may be performed, both major
and minor, which are not mentioned below.  Specific activities may change from time to time.  
1.    Develop and implement and IAM program with policies and procedures, with support from a managed
security service provider team.
2.    Oversee the administration of directory services, including Active Directory, LDAP, and other directory
technologies, ensuring accurate user provisioning, deprovisioning, and permissions management.
3.    Manage vendor teams and drive discussions with various project teams, developers, and operations
teams to ensure compliance with security guidelines and standards.
4.    Monitor overall compliance with policies, regulations, and customer requirements. 
5.    Drive the implementation of Identity Governance and Administration (IGA) solutions, including user
lifecycle management, role-based access control, and entitlements management.
6.    Investigate complex incidents and recommend corrective actions.
7.    Implement training programs and KPI's for your team.
8.    Collaborate with senior leadership to ensure that the IAM program meets the needs of the business
and complies with all relevant laws and regulations.
9.    Lead effort for the adoption and management of Privilege Access Management, and other security
authentication services. 
10.    Develop, build, and maintain technology, integrations, and automation which enable continuous
authentication and authorization.
11.    Collaborate with stakeholders across various technical functions to develop and maintain the
roadmap for enterprise IAM solutions.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
1.    Ten (10+) years of cyber security leadership experience with a focus on IAM
2.    Experience in cloud-first infrastructure (Azure)
3.    Previous leadership experience in medium sized to large teams
4.    Knowledge of cybersecurity governance, design, and operations 
5.    Strong ability to communicate via written and verbal communication in both formal and casual
situations
6.    Ability to effectively communicate technical information and translate it between vendors, IT
management, and internal teams
7.    Experience managing teams and vendors, driving SLAs

Preferred Qualifications:
1.    Self-starter who takes ownership and responsibility for prudent service delivery
2.    Works independently with minimal guidance to drive projects to completion, while also working
collaboratively with the team to achieve strategic goals
3.    Professional, clear, and concise verbal and written communication to internal customers, subject
matter experts, upper management and other audiences
4.    A collaborative team player who will solicit and offer input and support decision-making
5.    Position requires access to sensitive confidential material; Integrity and discretion are mandatory
6.    Comfortable working in a continuously changing, fast-pace environment - balancing multiple priorities,
special projects, and other activities

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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