Head of Go‑to‑Market, AI Safety Services

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Why this role exists

Frontier‑scale AI is transforming every sector—whether or not it’s ready. TaskUs’ AI Safety Services unit ensures the innovators behind these models can ship responsibly without losing velocity. We need a hands‑on GTM leader who can build and coach a high‑impact team of sellers, account managers, presale engineers and marketers while crafting the strategy that scales our reach.

The impact you’ll make:

• Build and mentor a tight‑knit team: Directly manage and develop a five‑person GTM squad, setting clear goals, providing coaching, and fostering a high‑performance culture.

• Scale our footprint: Win new enterprise logos and expand existing relationships, driving significant annual bookings growth.

• Set the market narrative: Craft positioning and campaigns that make “AI safety” synonymous with TaskUs quality, velocity, and thought leadership.

• Champion cross‑functional excellence: Align Product, Engineering, and Delivery teams around customer needs and commercial realities.

What you’ll do:

• Own and execute the GTM strategy—from segmentation and value prop to pricing, quotas, and integrated campaigns.

• Directly lead a five‑person GTM team covering enterprise sales, account management, solutions consulting, and marketing; hire & expand headcount as revenue scales.

• Acquire new customers: Source, qualify, and close complex AI safety service deals with frontier model labs, hyperscale's, and AI‑enabled enterprises across finance, healthcare, consumer internet, and more.

• Expand strategic accounts: Identify unmet needs, open new buying centers, and convert early‑stage pilots into multimillion‑dollar programs.

• Drive predictable growth: Build and manage a data‑driven pipeline; forecast accurately; hit quarterly and annual targets for bookings, revenue, and margin.

• Elevate our brand: Develop thought‑leadership content, speak at industry events, and cultivate analyst relations to position TaskUs as the category leader.

• Forge executive relationships: Establish trust with C‑suite stakeholders—CIOs, CTOs, Chief Risk Officers, Chief Privacy Officers, and Heads of ML/AI Safety.

Experiences you’ll bring:

• 10+ years in technology services sales, business development, or GTM leadership, with 3+ years directly managing small (5‑10) cross‑functional teams.

• Consistent history of exceeding annual revenue goals through both new‑logo wins and account expansions.

• Proven success selling AIML, data, or ML ops related services to enterprise and hyperscale customers.

• Deep network among AI platform owners, LLM research labs, or digital‑native enterprises.

• Experience collaborating with marketing to build pipeline via content, events, and demand‑gen programs.

Core skills you'll need:

• Strategic GTM design & execution for services and SaaS hybrids.

• People leadership: Coaching, performance management, and career development for a compact, high‑impact team.

• Complex deal orchestration: Navigate long sales cycles, multi‑stakeholder buying committees, and bespoke SOWs.

• Marketing savvy: Drive brand positioning, demand generation, and thought‑leadership initiatives.

• Data‑driven operator: CRM mastery (e.g., Salesforce), forecasting, and metric‑based coaching.

Nice to have: Familiarity with AI safety frameworks and emerging regulations (ISO 42001, EU AI Act), public‑sector procurement experience, or prior leadership in a venture‑backed, hyper‑growth company.

Why you’ll love this role:

• Work remote.

• Mission with momentum: Convert a critical global need—AI safety—into a scalable, high‑impact business.

• Own the team & the number: Shape both strategy and day‑to‑day execution with a clear path to scale headcount as you succeed.

• High visibility & upside: Direct line to executive leadership, competitive OTE, and opportunities to build a larger GTM org.

• Culture of excellence: Join a team that values curiosity, velocity, and relentless customer focus.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. 

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.