Leads Atlassian’s APAC Deal Desk organization supporting complex enterprise deals across the quote-to-cash lifecycle. Responsibilities include managing and developing distributed teams, shaping commercial deals, scaling repeatable processes, partnering with Sales, Finance, Legal, and Product, analyzing performance data, and driving automation and system improvements. The role supports high-value enterprise transactions involving non-standard pricing, multi-product bundles, and enterprise license agreements.
Sales | Singapore, Singapore | Remote, Remote
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As Head of APAC Deal Desk at Atlassian, you'll lead the teams that shape and support our largest, most complex deals across APAC. You'll own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers, partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for our customers
Responsibilities
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Qualifications
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
As Head of APAC Deal Desk at Atlassian, you'll lead the teams that shape and support our largest, most complex deals across APAC. You'll own end-to-end quote-to-cash for Mid-Market, Enterprise, and Strategic customers, partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for our customers
Responsibilities
- Lead and inspire the APAC Deal Desk team to deliver exceptional deal shaping, commercial modeling, and operational support for our Enterprise sales organization across the region.
- Evolve, and scale a repeatable Deal Desk playbook that accelerates deal cycles and enables a best-in-class customer experience across Mid-Market, Enterprise, and Strategic segments.
- Partner closely with Sales leadership, Finance, Legal, and other key stakeholders to design and implement practices and policies that drive stronger commercial outcomes for Atlassian and long-term value for our customers.
- Leverage data, reporting, and analytics to monitor the health and performance of the team, proactively identify opportunities, and deliver measurable business impact.
- Collaborate with process and system teams to support adoption of automation, and champion process improvements, system enhancements, that elevate efficiency, quality, and the strategic impact of the Deal Desk function across APAC.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.
This role may also be eligible for benefits, bonuses, commissions, and equity.
Qualifications
- 8+ years in Deal Desk, Sales Operations, or Commercial Finance within a B2B SaaS or high-growth technology company.
- 5+ years of people leadership, with a track record of building, scaling, and developing high-performing, geographically distributed teams.
- Deep experience structuring and supporting complex, high-value enterprise deals (typically $1M+ ACV), including non-standard pricing, multi-product bundles, and ELAs.
- Strong command of quote-to-cash processes and the systems that support them (Salesforce, CPQ, CLM, billing/ERP).
- A natural ability to influence and partner with senior leaders across Sales, Finance, and Legal - especially in ambiguous, high-stakes situations.
- Sharp analytical instincts - you use data to diagnose, prioritize, and drive change, not just report on it.
- Excellent communication skills; you can shift seamlessly between executive audiences and frontline teams.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Similar Jobs at Atlassian
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Leads and develops APAC Account Executive teams across strategic, enterprise, and midmarket segments. Owns regional sales strategy, revenue targets, pipeline management, forecasting, and complex enterprise deal execution. Builds executive relationships, serves as an executive sponsor for key accounts, partners with Customer Success, Marketing, and Product, and recruits and coaches high-performing sales talent.
Top Skills:
SaaS
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Develops and accelerates Atlassian’s ITSM and ESM channel partner ecosystem. Provides architecture, technical expertise, and thought leadership across deal cycles; creates reference architectures, blueprints, and enablement collateral; delivers partner workshops; develops account strategies; collaborates with product, sales, marketing, and alliance teams; and represents Atlassian at conferences and partner events.
Top Skills:
Atlassian ProductsDevOpsEsmIt4ItItil 4ItsmJira Service Management
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead hands-on development of generative AI products grounded in enterprise knowledge. Design LLM, embedding, multimodal, fine-tuning, retrieval-augmented, and agentic solutions; rapidly prototype and evaluate GenAI applications; and scale successful experiments into production systems. Provide technical direction to a tiger team, mentor engineers and scientists, influence retrieval and serving architecture, shape innovation strategy, and promote responsible AI, groundedness, and data quality.
Top Skills:
Agentic WorkflowsAnthropicEmbeddingsHybrid RetrievalKnowledge GraphsLangchainLlamaindexLlmsMistralMultimodal ModelingNdcgNlpOpenaiPythonRetrieval-Augmented GenerationVector Databases
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
