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Bank of America

Global Financial Crimes Product Manager

Posted Yesterday
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In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
Owns the roadmap, strategy, risk management, and continuous improvement of data platforms supporting financial-crime analytics, detection models, investigations, and AML operations. Responsibilities include requirements gathering, backlog prioritization, agile delivery, data analysis, model lifecycle management, monitoring, issue remediation, governance, and stakeholder communication across business and technology teams.
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for executing substantive money laundering, economic sanctions and fraud compliance and operational risk practices. Key responsibilities include working directly or through compliance officers for the Front Line Units (FLUs) and Control Functions (CFs) to complete compliance, policy, operational/fraud risk management requirements.

This job is responsible for enhancing the value of our platforms supporting the deployment and sustainability of financial crimes data and detection models used by Global Financial Crimes at Bank of America.  This includes owning the roadmap for the product, delivering well planned enhancements, and managing risks throughout the lifecycle.  Key Responsibilities include research, documenting requirements, data driven backlog refinement, prioritizing enhancements, planning, testing, monitoring, tracking issues, and defining objectives for reporting routines. Job Expectations include ownership of key product decisions and deep subject matter expertise to manage complex products with large agile teams in delivery of scalable data warehouses, data lakes, and data products supporting Global Financial Crimes and Anti-Money Laundering work.

Responsibilities:

  • Develops the technical platform strategy that ensures that functionality of data used for analytics, detection models, and investigations are deployed effectively, maintained robustly and continuously improved to meet evolving business and regulatory needs.
  • Develops, refines, and maintains the product roadmap to Maximize Value
  • Executes and delivers through agile methodology with clear backlog and prioritization methodology
  • Gathers and documents actionable technical requirements for complex projects
  • Analyzes data and synthesizes complex insights that identifies strategic improvements
  • Communicates and influences key to gather buy-in on roadmap, risks, and technical decisions based on business needs and platform performance
  • Serves as a subject matter expertise to guide key decisions and drive innovation within the area
  • Owns and manages end-to-end risk for the product through preventive processes, detective monitoring, and effective remediation to reduce reoccurrence
  • Acts as Subject Matter Expert (SME) for data platforms towards engaging with business users and technology partners to create a product roadmap, design robust solutions, and develop quality increments for release to the production environment as part of the Software/Service Delivery Lifecycle (SDLC).

Required Qualifications:

  • 7+ years of experience in data analysis, product management, and/or risk technology
  • Strong analytical and problem-solving mindset, with an emphasis on sustainability, efficiency, and control robustness.
  • Ability to collaborate effectively with cross-functional teams across the Software/Service Delivery Lifecycle (SDLC) and in a Scalable Agile framework.
  • Experience or working knowledge of model lifecycle management, including deployment, validation, calibration, and performance monitoring.
  • Experience working in data engineering and/or managing big data platforms (i.e., data warehouses, data lakes) including system integration work to move data between platforms and building data structures for expected consumption patterns.
  • Experience or working knowledge of advanced statistical and modeling techniques such as artificial intelligence and machine learning.
  • Experience using query languages for extracting and analyzing data in a database, data warehouse, or data lake such as SQL or PySpark.
  • Experience with data warehouse or data lake concepts such as CRUD privileges (Create, Read, Update, Delete), indexing, partitioning, logical and materialized views, or optimization techniques.
  • Familiarity with data management and governance frameworks, including metadata management, data classification, data access management, data quality management, data lineage, data stewardship, master and reference data management, data lifecycle and retention management, privacy controls, and regulatory compliance.
  • Experience performing data quality assessments.
  • Experience with analytics infrastructure in a financial institution or technology environment.  
  • Familiarity or exposure to the concept and execution of a Data Domain.
  • Project management and strategic planning skills, with the ability to translate business goals into technical deliverables.
  • Exceptional communication and documentation skills, capable of bridging technical and non-technical audiences.
  • Familiarity or exposure to risk management and model governance frameworks (e.g., SR 11-7, OCC 2011-12).

Desired Qualifications:

  • Bachelor's Degree in related field
  • Experience in financial services and/or a related government entity
  • Certified Anti-Money Laundering Specialist (CAMS)

Skills:

  • Critical Thinking
  • Monitoring, Surveillance, and Testing
  • Regulatory Compliance
  • Risk Management
  • Coaching
  • Issue Management
  • Policies, Procedures, and Guidelines Management
  • Strategy Planning and Development
  • Written Communications
  • External Resource Management
  • Reporting
  • Talent Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40
HQ

Bank of America Charlotte, North Carolina, USA Office

100 North Tryon Street, Charlotte, NC, United States, 28202

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