About Us
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Facilitate JAD sessions with customers
- Define and document detailed business and technical requirements
- Design and develop Genesys desktop solutions
- Expert hands-on experience with Genesys installation, configuration and development
- Work closely with Project Managers to ensure on-time, quality delivery
- Assist sales team with customer meetings and technical presentations
- Mentor other technical team members
Requirements
In addition to excellent communication and client interaction skills, you should have at least 2 years of experience with:
- Genesys Desktop (iWS, WDE and WWE)
- .NET and C# Development
Desired Experience
- Genesys Routing
- Genesys Composer
- Genesys Reporting
- Genesys Voice Portal
- Genesys SIP Server
- Genesys eServices
- Genesys iWD
- Java Development
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
