Monitor transactions, investigate fraud alerts and disputes, identify fraud patterns, maintain detection rules, and recommend controls to reduce financial and operational risk. The role analyzes transaction data, prepares fraud reports and dashboards, supports risk assessments and incident response, and collaborates with Product, Engineering, Compliance, Operations, and Risk teams. It also requires knowledge of payment fraud, chargebacks, AML/KYC principles, and regulatory compliance.
This is a remote position.
The Fraud Analyst is responsible for monitoring transactions, identifying suspicious activities, investigating fraud cases, and recommending controls to minimize financial and operational risk. The role works closely with Product, Compliance, Engineering, Operations, and Risk teams to strengthen fraud prevention capabilities and enhance customer trust.
Key Responsibilities
- Monitor transactions and identify suspicious or fraudulent activities.
- Investigate fraud alerts, incidents, and customer disputes.
- Analyze fraud patterns, trends, and emerging threats to recommend preventive measures.
- Develop and maintain fraud detection rules and monitoring processes.
- Collaborate with Product, Engineering, Compliance, and Operations teams to implement fraud controls.
- Support root cause analysis and recommend process improvements.
- Prepare fraud reports, dashboards, and key risk metrics.
- Assist with fraud risk assessments and control reviews.
- Ensure compliance with internal policies and regulatory requirements.
- Support incident response and fraud awareness initiatives.
Required Qualifications
- Bachelor's degree in Finance, Business, Computer Science, Risk Management, or a related field.
- 3–6 years of experience in fraud analysis, fraud operations, risk management, or financial crime.
- Experience working in fintech, banking, payments, or digital financial services.
- Strong analytical and investigative skills.
- Experience interpreting transaction data and identifying fraud patterns.
- Excellent communication and stakeholder management skills.
- Ability to work effectively in fast-paced, cross-functional environments.
Technical & Functional Skills
- Fraud monitoring and investigation
- Transaction monitoring systems
- Fraud detection rules and risk controls
- Payment fraud and chargeback management
- Data analysis using Excel and SQL
- Fraud reporting and dashboard creation
- Knowledge of AML/KYC principles.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
