As a Fraud Analyst within JPMorgan Chase, you will work closely with internal teams and clients to provide a white glove experience during the remediation process. In this role, you will be securing accounts, handling claims, and completing all necessary steps to make the client whole. This role will provide you the ability to strengthen your current skillset and empower growth.
Job responsibilities
- Identify and mitigate potential fraud risks using analytical skills to ensure robust protection for our clients.
- Collaborate seamlessly with various departments to enhance fraud detection and prevention strategies.
- Investigate detailed US & International Private Bank fraud activities, using problem-solving abilities to uncover insights.
- Manage detailed reviews with tight deadlines, prioritizing tasks and managing time effectively.
- Detect and address fraud indicators with keen attention to detail, ensuring swift remediation.
- Communicate clearly and concisely with clients and team members to facilitate understanding and action.
- Proficient in delivering excellent written and oral communications at an executive level.
- Demonstrated ability to excel in dynamic, fast-paced environments by swiftly adapting to evolving demands and challenges.
- Skilled in handling highly confidential client details with professionalism, adhering to firm storage and retention requirements.
- Demonstrates strong organizational skills, attention to detail, and excellent follow-up habits.
- Experienced in client service, with a focus on delivering exceptional support and solutions proven with at least one year of experience.
- Highly analytical, with expertise in collecting, analyzing, and synthesizing information at an expert level.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
