Performs follow-up communications with clients or stakeholders, schedules and confirms appointments, documents interactions, escalates issues to internal teams, and helps ensure timely resolution and customer satisfaction. Works within company processes and tools to track status and outcomes.
Preferred QualificationsPay Range
- U.S. Citizenship, naturalized citizenship, or permanent status is required for this position.
- All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.
$23-$24/hour
Similar Jobs
Healthtech
The Follow Up Specialist position requires eligible U.S. work status and completion of all work within the United States, including Alaska and Hawaii. Compensation is $23 to $27 per hour, with tier placement based on experience, competencies, education, certifications, and qualifications.
Healthtech
Resolves electronic and paper denials, rejected claims, and unpaid accounts receivable claims. Corrects and resubmits claims, researches payer portals, contacts insurance carriers, directs cases to appropriate departments, identifies denial trends, and processes appeals. Requires medical billing and reimbursement knowledge, familiarity with CMS 1500 billing, clearinghouses, billing systems, EMRs, and multistate payer requirements. This is a fully remote role with 0% travel.
Top Skills:
Billing SystemsClearinghousesCms 1500Electronic Medical Records (Emr)ExcelMS OfficeMicrosoft OutlookMicrosoft TeamsOnline Payer Portals
Healthtech
Follows up on assigned matters, likely supporting healthcare revenue cycle processes. The posting specifies U.S. citizenship and that all work must be performed within the United States, including Alaska and Hawaii.
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
