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Own the Support P&L, including revenue, costs, gross margin, forecasting, budgets, estimates, and RPO reporting. Partner with Commercial, Product, Sales, Operations, and Finance teams on pricing, deal governance, profitability, and PLC strategies. Lead strategic financial reviews, challenge commercial terms, improve reporting quality, and implement sustainable process improvements. This remote role requires strong financial analysis, forecasting, business partnering, communication, and stakeholder influence.
Job Description SummaryThe Finance Support Leader serves as a strategic commercial partner, providing critical financial oversight and decision-support for the Support P&L leader. This role balances rigorous P&L Finance Support with commercial finance deal governance, ensuring profitability while driving robust financial reporting and operational excellence across the organization.Job Description
Additional Information#LI-Remote - This is a remote position
Support P&L Management & Strategy
- Financial Ownership: Manage the Support P&L end-to-end, including Orders, Sales, costs, and Gross Margin, ensuring operational drivers are clearly connected to financial outcomes.
- PLC Implementation: Work with Commercial and Product teams to implement Product Life Cycle (PLC) strategies and capture pricing value.
- Strategic Reviews: Facilitate monthly reviews with the Support leadership team to drive growth and cost productivity, including the integration of AI tools while managing associated costs.
- Forecasting: Lead revenue, margin, and license forecasting related to the Support P&L.
- RPO Management: Maintain ownership of RPO (Remaining Performance Obligation) consolidation and reporting, ensuring high-quality data.
- Centralization: Lead the centralization of Support estimates, pacing, and budgets to improve consistency and efficiency.
Commercial Finance & Governance
- Business Partnering: Partner closely with Sales and leadership to provide actionable financial insights that drive better business decisions.
- Deal Review: Lead financial reviews of commercial opportunities, assessing pricing, deal structures, and convertibility against GA&S controllership guidelines.
- Commercial Challenge: Constructively challenge pricing, discounting, and contract terms to protect value and profitability.
Operational Excellence
- Continuous Improvement: Identify recurring issues through data analysis and implement sustainable, long-term solutions.
- Cross-Functional Collaboration: Partner with Finance, Operations, and Commercial teams to deliver shared business objectives and ensure financial reporting remains robust and aligned with strategic goals.
Required Qualifications
- Bachelor’s degree from an accredited university or college or relevant experience
- Minimum 6 years of experience in FP&A and/or Project Controlling
- Demonstrated experience in financial analysis, forecasting, and business partnering
Desired Characteristics
- Strong oral and written communication skills with the ability to clearly explain complex financial information.
- Demonstrated ability to analyze and resolve problems using sound professional judgment.
- Minimum 8 years of documenting, planning, and executing financial processes and programs.
- High attention to detail, strong ownership, and ability to prioritize in a fast-paced environment.
- Ability to develop consensus and influence stakeholders across functions and countries.
Additional Information
Relocation Assistance Provided: No
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
