.png){kind=logo}
Support delivery of Salesforce solutions for Federal clients by eliciting and documenting requirements, translating needs into secure Salesforce functionality, facilitating workshops and UAT, and ensuring compliance with Federal security and ATO requirements while collaborating with developers, architects, PMs, and stakeholders.
Business Analyst – (Salesforce Federal Delivery)
Location: Remote (US-based, preference for DC Metro Area). Possible In-person expectations include visits with customers, Salesforce offices, and Thunder offices in Arlington, Virginia
Job Summary:
The Business Analyst (BA) plays a critical role in supporting the successful delivery of Salesforce solutions within Federal environments. This role works closely with Federal stakeholders to capture requirements, translate business needs into Salesforce functionality, and ensure solutions align with both mission objectives and security/compliance standards.
As part of Thunder’s Federal Delivery practice, the BA serves as a bridge between technical teams and Federal clients—facilitating workshops, documenting processes, and supporting secure solution implementation.
Core Pillars:
- Requirements & Stakeholder Engagement – Partner with cleared Federal stakeholders to elicit, document, and refine requirements.
- Solution Alignment – Translate requirements into Salesforce functionality and collaborate with developers, architects, and PMs.
- Agile Delivery – Support sprint planning, backlog grooming, and UAT in a cleared, compliance-driven environment.
- Compliance & Documentation – Ensure delivery artifacts meet Federal compliance and security standards.
Responsibilities:
- Lead requirements-gathering workshops with Federal stakeholders.
- Document business processes, requirements, and acceptance criteria in alignment with program objectives.
- Collaborate with Salesforce developers and architects to translate requirements into secure, scalable solutions.
- Support Federal compliance documentation, testing, and ATO-related deliverables.
- Facilitate user acceptance testing (UAT) and training sessions for end users.
- Partner with Project Managers to ensure requirements are delivered on time, within scope, and in compliance with Federal standards.
- Contribute to continuous improvement efforts within Thunder’s Federal Delivery practice.
Qualifications:
- 3–5 years of experience as a Business Analyst supporting Salesforce delivery projects.
- Salesforce Administrator or Business Analyst certification preferred.
- Familiarity with Agile delivery in Federal environments (Scrum, SAFe).
- Strong communication and documentation skills for Federal client-facing engagements.
- Ability to work cross-functionally with delivery, development, and compliance teams.
- US Citizenship and willingness to obtain clearance(s)
- Bachelor’s degree required.
- Travel required, as necessary
Why Thunder? Because You Deserve More Than Just a Job.
- A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
- Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.
Perks In Store for You:
- Comprehensive Benefits– Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
- Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
- Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
- Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
- People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.
At Thunder, we are committed to pay equity and transparency. The annual salary range for this position is $90,000 to $140,000 and represents the national base pay targets for this role across all U.S. locations. This disclosed range does not include additional compensation components such as discretionary bonuses, equity, or our standard employee benefits package. Actual individual pay decisions are based on a rigorous assessment of job-related factors, including the candidate’s geographic location, relevant certifications, and specific level of professional experience. Please note that it is not typical for an individual to be hired at or near the top of the range, as compensation is tailored to the unique facts and circumstances of each specific case.
Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.
Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.
Similar Jobs
Fintech • Real Estate • Software • Financial Services • PropTech
Manage inbound homeowner leads through the full sales cycle for Hometap's home equity investment: qualify and educate homeowners, maintain pipeline in Salesforce and Hometap's Hub, coordinate with internal teams, collect documentation, close deals, and meet monthly and quarterly sales targets while ensuring regulatory compliance.
Top Skills:
Hometap HubSalesforce
Fintech • Real Estate • Software • Financial Services • PropTech
Own a full inbound sales pipeline for Hometap's home equity investment product: educate homeowners, guide applications from first call to close, coordinate with internal teams, use Salesforce and proprietary tools, meet monthly and quarterly sales goals, and maintain compliance and high-quality homeowner communication.
Top Skills:
Hometap Proprietary HubSalesforce
.png)
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead VIP and high-value client relationships for the PSA Vault, design and launch a VIP program, coordinate white‑glove logistics and high-value shipments, handle escalations with legal/compliance, partner cross-functionally with Customer Care and Ops, and drive outbound growth to acquire recurring high-value collectors.
Top Skills:
Google DocsGoogle Sheets
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
