Escrow Transaction Manager

Job Description
Escrow Transaction Manager
Hybrid Work Schedule in Wilmington, DE
Monday to Friday 8:30 a.m. to 5:30 p.m.
Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.
Position Summary:
The Transaction Manager is responsible for the on-boarding and daily management of client transactions. The Transaction Manager maintains contact with clients to address general inquiries and/or facilitate client requests. Process all related transactions, including collecting critical documents, performing KYC and cash disbursements, and establishing new accounts for the escrow product. Ensures proper administrative management for accounts under responsibility, with limited supervision.
Some of the things you will be doing:

• Work with clients and attorneys to analyze transactions, negotiate and review documentation and investigate information for the approval of transactions
• Participate in the collection, tracking and timely disbursement of escrow assets
• Execute cash movements for payments, disbursements, trades, and tax payments, while adhering to company account restrictions
• Support client relationships, making appropriate recommendations regarding routine internal business activities.
• Resolve problems and respond to client requests in a timely manner.
• Provide and maintain appropriate levels of controls to minimize losses.
• Provide effective support of team members as requested.
• Manage relationships with internal and external service partners; assess issues requiring immediate attention in a timely manner and work to resolve all other issues through the normal course of business utilizing available resources.
• Understand and adhere to the Company's risk and applicable regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Adhere to specific corporate policies and procedures related to the TM role.
• Review work product to ensure accuracy, professionalism, and meet all transactional deadlines
• Complete other related duties as assigned.

What technical skills, experience, and qualifications do you need?

• Experience negotiating and reviewing legal agreements is required
• The ability to work independently and collaboratively as part of a team
• The ability to multitask and keep transactions organized both pre and post close in a fast-paced environment
• Excellent communication skills, both written & verbal, as the job involves direct communication with clients, legal counsel and other parties to a transaction
• Strong prioritization and time management skills
• Strong work ethic and commitment to execute transactions under tight deadlines
• Problem solving skills
• Experience participating in driving process improvements or automating business process as an end user is a plus
• BS Accounting degree
• Applicants must have a minimum of five (5) years corporate trust / escrow experience

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.