Enterprise Project Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

The Rubicon Group, part of the Fullsteam organization, provides cloud Enterprise Resource Planning (ERP) software specifically tailored to meet the needs of the industries that we serve. Our ERP software has been trusted by some of the top companies in the electrical, rigging, wire, and rope industries. We have a proven track record of success and are committed to helping our clients achieve their business goals.

RMI Software is a Microsoft Business Central Partner. Our product is embedded into Microsoft Business Central, and focuses on a customer base that rents, sells and services equipment. Some large industries that we work with include Trailers, Storage Containers, Heavy Construction Equipment and Medical Equipment. We also have several specialized rental companies that use our software as well.

Job Summary:

The Enterprise Project Manager will lead strategic, cross-functional initiatives that drive Rubicon & RMI’s growth and operational excellence. This role requires a unique combination of technical fluency, stakeholder management expertise, and execution excellence to coordinate complex projects spanning software development, infrastructure, compliance, and client implementations. Reporting directly to the Vertical President, this individual will serve as the operational backbone for company-wide transformation initiatives while managing relationships with key enterprise clients. The ideal candidate thrives in high-growth environments, can translate between technical and business stakeholders, and has proven experience delivering enterprise-grade projects on time and within scope.

Primary Responsibilities:

Strategic Project Leadership:

• Manage enterprise system integrations including Salesforce, Jira, and GuideCX implementations

• Oversee Rubicon SaaS Conversion upgrades including payments boarding process.

• Work tightly with Sales and CSM teams to ensure smooth customer implementations and upgrades.

• Establish and maintain project management standards, tools, and best practices

Client Success & Relationship Management:

• Coordinate strategic initiatives with major clients including Advatage, Hale and Certex

• Manage complex, multi-phase implementations and technical integrations with enterprise accounts

• Serve as escalation point for critical client issues requiring cross-functional coordination

• Facilitate communication between technical teams and business stakeholders

Cross-Functional Coordination:

• Bridge development, infrastructure, support, and business teams to ensure alignment

• Translate technical requirements and constraints for non-technical stakeholders

• Identify and resolve bottlenecks, dependencies, and resource conflicts

• Facilitate decision-making across teams and escalate appropriately when needed

Operational Excellence:

• Define project scope, timelines, deliverables, and success metrics

• Track project status, identify risks proactively, and implement mitigation strategies

• Maintain comprehensive documentation and create executive-level status reports

• Continuously improve processes and tools to increase team efficiency and project success rates

Required Qualifications:

• 3+ years of project management experience in software/technology environments

• Proven track record managing complex, multi-stakeholder projects with budgets $500K+

• Technical fluency - ability to understand software architecture, APIs, databases, and infrastructure concepts

• Strong stakeholder management skills with experience managing C-level and enterprise client relationships

• Excellent written and verbal communication skills

Preferred Qualifications:

• PMP, CSM, or equivalent project management certification

• Experience in B2B SaaS or ERP software companies

• Background in manufacturing, supply chain, or vertical-specific software

• Hands-on experience with Salesforce, Jira, and enterprise integration projects

• Experience in high-growth companies or post-acquisition integration

Key Competencies:

• Execution Excellence: Consistently delivers projects on time and within scope, anticipating obstacles and adjusting proactively

• Technical Translation: Bridges technical and business stakeholders, making complex concepts accessible without losing accuracy

• Stakeholder Influence: Builds trust and credibility across all organizational levels, gaining buy-in for initiatives

• Bias for Action: Takes initiative, makes decisions with incomplete information, and drives momentum

• Systems Thinking: Sees connections between initiatives, anticipates downstream impacts, and designs for scale

• Adaptability: Thrives in ambiguity and rapidly changing environments typical of high-growth companies

Salary range: $71,614 to $118,800.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.