Agero Logo

Agero

Engineering Manager

Posted Yesterday
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in USA
135K-200K Annually
Senior level
Remote or Hybrid
Hiring Remotely in USA
135K-200K Annually
Senior level
The Engineering Manager will lead an engineering team, focusing on delivering chatbot experiences, mentoring staff, and fostering innovation while ensuring code quality and performance.
The summary above was generated by AI
About Agero:Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit https://www.agero.com/.

Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.

About the Role:

We are searching for an exceptional engineering leader to help scale our engineering team and technology. Qualified candidates will be equally comfortable with technical leadership, people management, recruiting top talent, hands-on development work and fostering a culture of high code quality, accountability, and continuous improvement. Our teams work on a variety of technically challenging problems in building micro-services, mobile and web application development, chatbots and much more. We are a highly automated team using continuous integration with model, integration, and system tests to build a high-quality product while maintaining a high velocity.

Key Outcomes:

  • Lead a squad focused on delivering an exceptional Chatbot experience for our service provider network & operations teams.
  • Grow and mentor a strong, high-performing engineering team, 4-6 direct reports.
  • Collaborate with design and product teams regarding strategy, scope, and schedule.
  • Drive standards on quality, reliability, scalability, and performance.
  • Help create infrastructure and processes to support rapid organizational growth.
  • Foster and support a culture of innovation and excellence within the engineering organization.

Skills and Experience:

  • Proven success in delivering highly reliable and scalable software systems
  • You enjoy building teams from the ground up
  • 7+ years of experience building software
  • Deep understanding of API design and best practices
  • Strong background in cloud based architecture and services with hands-on experience in AWS or Azure or GCP (Serverless, gateways etc.)
  • Optimize developer productivity by continuously seeking efficiencies in our processes
  • Preferred qualifications
    • Proficiency in Python, React 
    • Building chatbots / conversational AI platforms
Hiring In:
  • United States:  AZ, FL, GA, NH, IL, KY, MA, MI, NC, NH, TN, VA ,CA

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.

National Pay Range
$135,000$200,000 USD

Life at Agero:

At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.

Benefits Built for Well-being: 

Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:

  • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
  • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
  • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
    • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
  • Family Support: Parental planning benefits to assist associates through life’s milestones.
  • Bonus/Incentive Programs

Join Agero and experience a workplace that invests in your success both personally and professionally.

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Top Skills

AWS
Azure
GCP
Python
React

Similar Jobs at Agero

4 Hours Ago
Remote or Hybrid
USA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Automotive • Big Data • Insurance • Software • Transportation
As a Senior DevOps Engineer, you will develop secure cloud infrastructure, automate processes, and implement CI/CD frameworks while enhancing system performance through collaboration with development and infrastructure teams.
Top Skills: AWSCi/CdGCPPythonShellTerraformUnix
2 Days Ago
Remote or Hybrid
USA
100K-140K Annually
Mid level
100K-140K Annually
Mid level
Automotive • Big Data • Insurance • Software • Transportation
The Data Engineer will design, build, and maintain data infrastructure, create ETL/ELT pipelines, optimize data management processes, and collaborate with teams to ensure high-quality data solutions.
Top Skills: AirflowAWSDbtFastapiFlaskGitPysparkPythonSnowflakeSQL
2 Days Ago
Remote or Hybrid
USA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
Develop and productionize a next-gen Dispatch System, build predictive models, automate processes, and lead a small team in optimizing operations.
Top Skills: AirflowAWSPythonPyTorchSagemakerSQLXgboost

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account