Employee Relations Specialist

Position Summary

Ryan Specialty is a service provider of specialty products and solutions for insurance brokers, agents, and carriers, offering distribution, underwriting, product development, administration, and risk management services by acting as a wholesale broker and a managing underwriter.
Ryan Specialty is hiring for an Employee Relations Specialist to join our Human Resources department. The ER Specialist will be responsible for managing a caseload and collaborating with leaders across the organization to ensure consistency in performance management. This role will particularly focus on disciplinary actions including performance improvement plans (PIPs), terminations, investigations, policy enforcement, unemployment claims, disputes, and overall performance enhancement. As a key liaison between leadership and staff, the ER Specialist will promote effective communication, fair treatment, and a respectful workplace culture.

What will your job entail?

• Serve as a primary point of contact for employees and managers seeking guidance on workplace issues, performance improvement plans, terminations, disputes, conflicts, and other disciplinary actions. 
• Effectively utilize Case Management System (CMS) for thorough documentation of all cases while adhering to policies and procedures.
• Work with leaders and HR Business Partners across the organization to manage performance-related issues, including counseling, performance improvement plans, and terminations. 
• Assist in conducting thorough investigations into employee complaints, disputes, and policy violations to ensure fair and consistent outcomes. 
• Interpret and apply company policies and federal, state, and local labor laws to ensure organizational compliance and advise management accordingly. 
• Support and present training to employees and management on employee relations issues, conflict resolution, and compliance. 
• Foster positive communication channels between employees and management and facilitate effective collaboration within the organization. 
• Partner with HR Coordinators to prepare reports and analyses of employee relations data to inform management and support strategic decisions. 

What you'll bring:

• 3+ years of experience as an HR Generalist with a focus on Employee Relations.
• A passion for focusing on Employee Relations with a general understanding of Employment Law Knowledge (EEOC, FMLA, FLSA, ADA, etc.)
• SHRM or HRCI Certification.
• Bachelor’s degree in Human Resources, Business Administration or related discipline.
• Proficiency with MS Office, Excel required. Workday experience a plus.

Skills:

• Policy Communication
• Data Analysis
• Performance Management
• Training and Development
• Accommodations
• Employee Benefits
• Medical Leave
• Reduction in Force
• Investigation and Research

Behavioral Skills:

• Conflict Resolution/Management
• Ethical Judgement
• Emotional Intelligence
• Problem Solving
• Communication
• Critical Thinking

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $72,000.00 - $90,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.