Early Access & Adoption - Product Solution Business Architect

Summary

Are you a highly motivated, customer-centric problem-solver with a passion for cutting-edge technology and a talent for clear communication? Do you thrive in a fast-paced, collaborative environment where you get to shape the future of enterprise software? If so, we want YOU on our team!
At Guidewire, we are the industry leader in software solutions for the Property & Casualty (P&C) insurance sector, helping insurers support their customers when they need it most—whether it’s a natural disaster, an accident, or a cyber threat.
Who We Are
We are the Early Access & Adoption (EAA) Team—a group of innovators dedicated to making new Guidewire product capabilities adoption-ready from day one.
✅ Trailblazers – We are the first to explore and validate new product capabilities, long before they are available to customers, ensuring they are ready for real-world use.
✅ Strategic Advisors – We embed an adoption-first mindset throughout the entire product lifecycle, influencing product design, development, and delivery.
✅ Knowledge Pioneers – We transform early hands-on insights into adoption guidance, empowering customers and internal teams with essential feedback and guidance.
Why We Exist
🚀 Champions of Adoption – We represent Guidewire’s Product Development Organization as the voice of adoption, ensuring products deliver value from day one.
🎯 Unparalleled Expertise – We blend deep business, consulting, technical, and product expertise to guide adoption strategies.
⚡ Accelerating Time to Value – We develop clear guidance and shorten the learning curve for our customers.
Our Core Values
💡 Integrity – We believe in honest, transparent communication and feedback.
📊 Rationality – We rely on hands-on research and analysis to drive decisions.
🤝 Collegiality – We collaborate without bias, working across diverse stakeholder groups to drive success.

Job Description

What You’ll Do

• Be the Expert – Become the go-to authority on new Guidewire capabilities, ensuring they are adoption-ready.

• Shape the Product – Collaborate with engineering, product, and implementation teams, providing clear, concise, and empathetic communication regarding adoption impacts and GA readiness.

• Lead Early Access Projects – Provide expert guidance to early adopters, acting as a trusted advisor and facilitating a smooth transition to GA, demonstrating self-sufficiency and independence.

• Create Scalable Knowledge – Develop engaging and informative product adoption collateral and documentation, ensuring clarity, comprehensiveness, and ease of use.

• Solve Complex Challenges – Address adoption barriers, review implementation strategy documentation, and contribute to innovative Proof of Concepts (POCs), applying strategic thinking and customer focus.

• Stay Ahead of the Curve – Explore emerging technologies, including AI and Large Language Models (LLMs), to influence Guidewire’s product evolution.

• Build Relationships - Develop and maintain strong relationships with internal and external stakeholders, fostering collaboration and ensuring the success of EAA initiatives.

• Customer-Centric Approach - Maintain a deep understanding of customer needs and align Guidewire solutions with their overall strategy, shifting from a product-focused to a customer-centric perspective.

• Business Value Focus - Translate customer business needs into functional requirements, conceptual designs, and process flows that effectively leverage Guidewire capabilities.

What We’re Looking For

• Curious & Adaptable – You thrive in ambiguity, learn quickly, and embrace new challenges.

• Passionate About Knowledge Sharing – You love making people’s jobs easier and scaling expertise across teams.

• Deep Industry Expertise – Experience in P&C insurance, claims, policy, and/or underwriting is a huge plus.

• Technical & Analytical Thinker – You can break down complex problems, design process flows that meet business needs, and perform technical/configuration tasks in Guidewire products expected of the business persona.

• Product Adoption Content Creator - Strong documentation skills with the ability to create clear, comprehensive, and easy-to-follow requirements, design and other Product Adoption documents.

• Exceptional Communicator – Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly and empathetically to diverse audiences. Honest and respectful communication is essential.

• Self-Sufficient and Independent - A proactive individual who can take initiative and work with minimal supervision, identifying solutions and driving tasks forward independently.

• Guidewire Certified (or eager to be!) – Prior business analyst or developer certifications in Guidewire products are preferred.

​Business Architect experience

• 5+ years of relevant experience in business analysis or systems analysis for enterprise software solutions.

• Expert at requirements gathering, documenting business use cases, process mapping and analysis, and gap analysis.

• Strong interest in technology and proven ability to bridge the gap between business and technical stakeholders.

• Experience with executing practical software configuration activities with a technical business-level understanding.

• Proven track record of leading the business analysis effort for implementation projects.

• Experience with Agile methodologies.

• Ability to collaborate with technical team members to design, estimate, and deliver solutions for product gaps and enhancements.

• Excellent consulting, organizational, prioritization, influencing, negotiation, and diplomacy skills.

Why Join Us?

• Be a Change Agent – Play a pivotal role in shaping how new capabilities are delivered and adopted.

• Work with the Best – Collaborate with top engineers, product managers, and industry experts.

• Impact at Scale – Your contributions will influence not just one customer, but the entire Guidewire ecosystem.

• Flexibility & Growth – A remote role with opportunities to learn, grow, and make a lasting impact.

Join us and help pave the path for the future of Guidewire’s product adoption! 🚀

The US base salary range for this full-time position is $138,000 - $207,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.

About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.