Develop and support Microsoft Dynamics 365 Customer Service solutions for a federal healthcare modernization project. Responsibilities include configuring entities, forms, workflows, plugins, and business rules; building integrations with APIs, Dataverse, Power Platform, and Azure; gathering requirements; testing and deploying solutions; troubleshooting production issues; and maintaining documentation, security, and compliance standards.
We are currently looking for a Microsoft Dynamics 365 Developer for a 100% remote position supporting a large federal government healthcare modernization project. This role will support a Department of Veterans Affairs (VA) initiative by designing, customizing, integrating, and maintaining Microsoft Dynamics 365 Customer Service solutions using C#, .NET, JavaScript, Power Platform, Dataverse, APIs, and Azure services. The developer will partner with business and IT stakeholders to deliver scalable, secure solutions that improve business operations.
The developer will work within a collaborative Agile/Scrum delivery environment, participating in iterative requirements, development, testing, deployment, and production support activities across business and technical teams.
The candidate must reside within the continental US.
Responsibilities
- Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 Customer Service.
- Configure tables, entities, forms, views, business rules, and automated processes to meet operational requirements.
- Integrate Dynamics 365 with enterprise systems using APIs, web services, Microsoft Power Platform, Dataverse, and Azure services.
- Collaborate with business stakeholders and IT teams to gather requirements and translate them into scalable technical solutions.
- Conduct unit and user acceptance testing, manage solution deployments, and optimize application performance.
- Provide troubleshooting, production support, and technical documentation while ensuring adherence to Microsoft best practices, security controls, and compliance standards.
- Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of five years of hands-on experience developing and supporting Microsoft Dynamics 365 Customer Service or Customer Engagement solutions.
- Proficiency in Dynamics 365 configuration and development using JavaScript, C#, .NET, plugins, workflows, and Power Platform.
- Demonstrated experience integrating Dynamics 365 with enterprise applications through APIs, web services, and integration tools.
- Hands-on experience with Microsoft Dataverse, model-driven Power Apps, and Power Automate.
- Strong analytical, problem-solving, communication, and collaboration skills, with the ability to work effectively across business and technical teams.
Additional Qualifications
- Prior experience supporting federal government CRM implementations, particularly for the VA or another federal healthcare agency.
- Experience with data migration, ETL processes, and solution delivery within an Agile/Scrum environment.
- Experience with Azure Logic Apps, Azure Functions, Azure DevOps practices, and Microsoft Dynamics 365 or Power Platform certifications.
Security Clearance Requirements
- U.S. Citizenship is required.
- All selected candidates must successfully complete a background check.
- Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.
Benefits
- Medical/Dental/Vision
- 401k with Employer Match
- PTO + Federal Holidays
- Corporate Laptop
- Training Opportunities
- Remote Opportunity
VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.
Similar Jobs
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Own product strategy and roadmap for high-priority Coursera and Udemy platform areas, including AI-powered content creation experiences. Lead products from ideation through launch, partner with Engineering, Design, and Data, use customer insights and metrics to guide decisions, and deliver scalable learner and creator experiences. Mentor product peers and contribute to product organization excellence.
Top Skills:
Agentic AiAIConversational AiFigmaGenerative AiJIRA
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Chief of Staff supports the Enterprise GM by driving multi-year strategy, cross-functional alignment, resource allocation, operating-model design, governance, and organizational transformation. The role provides executive-level counsel, synthesizes insights across business areas, coordinates strategic initiatives, improves collaboration and operational excellence, and addresses systemic organizational challenges. Success requires influencing senior executives, managing complex stakeholder relationships, and executing company-level change across a global organization.
Top Skills:
SaaS
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Architect scalable data models and ELT pipelines using modern data lake technologies. Build self-service analytics products, establish enterprise data governance and observability standards, and lead data architecture across engineering teams. Partner with data scientists, product engineers, and business stakeholders to improve data literacy, identify root causes, and connect insights to business outcomes. Develop AI-enabled data tools and frameworks while providing technical leadership, mentorship, and direction for analytics engineering practices.
Top Skills:
AirflowAWSClaudeCursorDatabricksDatahubDbtDelta LakeGeminiGreat ExpectationsLookerMonte CarloRedshiftSigmaSQL
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
