Director, Sales Training

Job Description SummaryAs the Sales Training Director for PDx at GE HealthCare, you will be instrumental in elevating the capabilities of our US and Canada (USCAN) front-line sales representatives and supporting functions. You will lead a team of dedicated learning professionals to design, develop, and implement scalable and sustainable learning programs that enhance skills, knowledge, and performance across the PDx business. This role demands a dynamic individual who can align learning initiatives with business goals to boost sales performance, product knowledge, and customer engagement.

Job Description

Roles and Responsibilities

• Team Leadership: Recruit, hire and develop high-performing learning professionals.
• Strategic Partnership: Partner with commercial leaders to identify learning needs and align them with business objectives. Drive the transition from a product-centric to a solution-oriented mindset, focusing on customer-aligned and outcomes-focused approaches.
• Compliance and Best Practices: Ensure all training programs comply with regulatory requirements and company policies. Promote and implement best practices in learning and development within the commercial organization.
• Business Acumen: Support Business Acumen Field Trainers in developing territory and individual customer strategies. Facilitate new sales tool rollouts and guide new sales leaders in coaching their teams on opportunity management and documentation, and ensuring alignment with wider business initiatives.
• Leadership Collaboration: Work closely with first and second-level sales leadership across businesses to advocate, establish, and evolve opportunity management, deal strategies, and customer meeting strategies.
• Market Expertise: Stay updated on industry trends, new products, and competitor activities to ensure training content is current and relevant. Collaborate with subject matter experts to develop and update training materials.
• Vendor Management: Oversee and manage training vendor relationships and ensure adherence to all relevant policies.
• Continuous Improvement: Engage sales representatives, sales leaders, and business leaders for ongoing feedback and needs assessment of the PDx commercial community.
• Data Analysis and Reporting: Analyze training data and metrics to identify areas for improvement and demonstrate the value of learning initiatives. Prepare and present reports to senior management on the impact of training programs. Measure program effectiveness and adapt content or delivery to improve satisfaction, knowledge transfer, behavior change, and business results.
• Qualifications/Requirements:
• Bachelor’s degree in business, Education, Human Resources, or a related field. Master’s degree or professional certification in Learning and Development, Training, or Organizational Development is preferred.
• Proven experience in sales enablement, sales coaching, or a similar role within a commercial environment. Minimum of 10 years of experience within learning and development, preferably within the pharmaceutical or healthcare industry. Proven track record of designing and implementing successful learning programs for commercial teams.
• Experience in a complex organization as a business or functional leader.
• Strong leadership skills with experience in mentoring and developing a team.
• Desired Skills:
• Strong understanding of sales processes, opportunity management, and customer engagement strategies.
• Excellent communication and presentation skills, with the ability to engage and inspire learners.
• Experience in instructional and curriculum design and familiarity with learning management systems (LMS) and learning experience platforms (LXP).
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Proficient in Microsoft Office, including the ability to create PowerPoint training presentations.
• Results-oriented with strong attention to detail.
• Strong ability to collaborate and influence effectively at all levels of the organization.
• Ability to solve complex problems and translate vision into achievable results.
• Strong relationship-building skills.
• Highly flexible, resourceful, and resilient.
• Demonstrated ability to lead without authority and accomplish goals within a matrixed environment.
• Experience with Salesforce.com and Power BI.
• Familiarity with managing agency/vendor partners.
• Collaborative Environment:

  This remote-based role (with occasional travel, approximately 25%) involves collaboration with:

• Front-line Sales Representatives from all GE HealthCare PDx USCAN strategic business units.
• Market and Zone Managers (first-level leaders).
• Regional and Cross-Functional Leaders, Global Sales Enablement, Care Area and Modality GMs, and the GM all PDx teams.
• USCAN Commercial Excellence team, Learning & Development team, and other USCAN sales and marketing leaders.
• GM, Pharmaceutical Diagnostics Commercial Excellence Americas (to whom this role reports), MI Learning Business Partner, CM Learning Business Partner, and Learning Enablement Specialists.

• Note:

  
  To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

For U.S. based positions only, the pay range for this position is $153,600.00-$230,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Application Deadline: May 19, 2025