Director of Product Management

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

About the Role

With proven product-market fit, we are on a mission to scale and automate our claims processes and improve the member experience. Multiple sub-systems need to be automated and integrated with high accuracy and auditability through automation workflow, decision-making, tracking, and human-in-the-loop processes where necessary. We are seeking an experienced and strategic Director of Product Management with a strong background in AI technologies to work with senior technologists to co-create product strategy, define solutions, and execute large-scale, multi-phase initiatives that enable us to process claims at scale. This role is a critical partner that will help us execute today and plan for the future.

What You'll Do 

• Be the primary owner leading all claims automation initiatives, setting strategy, and leading execution
• Partner with engineering, operations, business intelligence, finance, and legal to shape problems, opportunities, and strategies
• Evaluate 3rd party vendors and technology platforms and perform build vs. buy analysis
• Become an expert on our operational processes and map them to technology and software solutions
• Define solutions and roadmaps with iterative development to incrementally drive value and de-risk big-bang releases
• Identify and lead the development of AI/ML-powered solutions to gain efficiencies and scale in claims ingestion and normalization
• Define and analyze quality metrics and use that information in roadmap prioritization
• Define success KPIs and instrument processes to measure and report progress on goals
• Ensure our system remains current and compliant with new insurance regulations, as well as integrate and support accounting and financial needs
• Lead multi-phase, multi-team initiatives to execute and deliver on the strategic goals and solution implementation, launch, and optimization
• Manage vendors and integrations as necessary
• Set ambitious goals and hold yourself accountable

What You'll Bring 

• 8+ years of product management experience
• Hands-on experience building or working closely with AI/ML products and platforms especially those used in automation, data normalization or decisioning
• Experience with complex system integrations, evolutions, and modernizations
• Experience in utilizing complex datasets to conceptualize, build, and launch large-scale data-driven systems
• Strong SQL skills to self-serve your analysis and investigations
• Ability to understand, map, and define data and system integrations, including accounting and compliance reporting
• Ability to frame and add structure to chaotic/ambiguous situations and decisions
• Comfort diving into uncharted territory and leading initiatives that involved AI-driven innovation 
• Ability to break large problems down into smaller parts that can be released incrementally for testing or delivering value early
• Ability to absorb technical requirements and communicate them to broad and business audiences
• Strong documentation, diagramming, and storytelling skills
• Strong communication skills with the ability to simplify the complex
• Strong analytical, troubleshooting, and problem-solving skills
• Experience leading multi-phase, multi-team projects
• Strong understanding of Agile development and Scrum methodology
• Bachelor’s or master’s degree in computer science, data science, information systems, business administration, or a related field
• Experience working in a fast-paced, growth-stage startup is a plus
• Healthcare or Insurance experience is a plus

What You'll Get 

• Competitive salary, bonus opportunity, and equity package  
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.
  

Sidecar Health adopts a market-based approach to compensation, where base pay varies depending on location and is further influenced by job-related skills and experience. The current expected salary range for this position is $180,000 - $195,000.