Director, People Operations

Kargo creates breakthrough cross-screen ad experiences for the world’s leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In.

Who We Hire

Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment.

Title: (Senior) Director, People  

Job Type: Full-time; 4 Days In Office, Mandatory Mondays

Job Location: New York, NY
Salary Range: $150,000 - $200,000

The Opportunity

We are seeking a strategic and experienced Director of People  to lead our HR business partner function, elevate people operations, and drive enterprise-wide organizational design initiatives. In this critical leadership role, you will be a key architect of scalable people strategies that enable growth, foster culture, and enhance business performance.

Strategic Business Partnership

• Serve as a senior advisor to department leaders, providing insights on workforce planning, talent strategy, and organizational effectiveness.
• Collaborate with leadership to align HR initiatives with business objectives across multiple departments and global locations.
• Lead a team of HR Business Partners (HRBPs) to deliver high-impact support to business units.

People Operations Leadership

• Oversee the design and execution of core people processes, including onboarding, HRIS management, compliance, and employee lifecycle operations.
• Implement data-driven solutions to optimize operational efficiency and enhance employee experience.
• Ensure all people operations are compliant with federal, state, and international employment laws.

Organizational Design & Development

• Lead the strategy, design, and implementation of scalable organizational structures that align with business objectives, enable cross-functional collaboration, and support Kargo’s ongoing growth and transformation.
• Serve as a trusted partner to senior and cross-functional leadership in assessing organizational effectiveness, identifying capability gaps, and designing future-ready operating models.
• Develop and execute enterprise-wide change management strategies to support structural shifts, business transformations, and cultural evolution.
• Drive end-to-end talent planning initiatives, including company-wide talent reviews, succession planning, workforce planning, and leadership development programs to build a strong internal pipeline and ensure long-term organizational resilience.
• Champion a data-driven approach to organizational development, leveraging insights to inform strategic workforce decisions and foster a high-performance culture.

Leadership & Culture

• Champion a diverse, inclusive, and equitable workplace culture through values-based leadership and policy development.
• Collaborate with Learning & Development and DEIB leaders to foster employee engagement and continuous development.
• Lead strategic HR projects including M&A integration, internal mobility frameworks, and performance management redesigns.

• 7 + years of progressive HR experience 
• Proven experience leading HRBPs and people operations in a fast-paced, high-growth environment.
• Deep expertise in organizational design, change management, and talent strategy.
• Strong knowledge of employment laws and HR compliance frameworks (global experience a plus).
• Exceptional leadership, communication, and stakeholder management skills.
• Bachelor's degree in Human Resources, Business Administration, or related field; Master's or MBA preferred.
• HR certifications (e.g., SHRM-SCP, SPHR) are a plus.

Follow Our Lead

• Big Picture:  kargo.com
• The Latest:  Instagram (@kargomobile) and LinkedIn (Kargo)