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Home Solutions

Director of Partnerships

Posted 18 Days Ago
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In-Office
Charlotte, NC, USA
Senior level
In-Office
Charlotte, NC, USA
Senior level
Lead a portfolio of strategic partnerships to drive profitable growth, retention, and operational excellence. Develop category strategies, negotiate contracts, run QBRs, and align cross-functional teams (Product, Media, Finance) to execute initiatives. Own partner performance end-to-end, analyze KPIs, produce clear presentations and recommendations, and build/coach account managers to deliver measurable business results.
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Director of Partnerships

Location: Charlotte, NC

Home Solutions is seeking a Director of Partnerships to be a high-impact, hands-on operator responsible for owning partner performance and driving profitable growth across a portfolio of market-leading brands. This role combines strategic leadership with hands-on execution. You'll set portfolio strategy while personally leading complex negotiations, solving partner challenges, and driving business results. This is a role for a leader who mobilizes cross-functional teams, takes ownership of outcomes, and measures success through profitable growth, partner retention, and operational excellence.

You will establish clear ownership of portfolio strategy and partner goals, securing wins through decisive problem-solving and strong cross-functional alignment. As you grow in this role, you will evolve into a trusted, high-impact leader who drives consistent revenue growth and retention with total autonomy. This role relies on your judgment to manage complex trade-offs and resolve issues cleanly, as you consistently deliver high-quality results and strategic value without the need for heavy oversight.

What You'll Do

Portfolio Ownership & Growth

  • Own category and partner performance across a portfolio of strategic partnerships, driving profitable growth, retention, and partner success.
  • Build trusted relationships with senior partner stakeholders, leading negotiations, QBRs, and executive discussions that strengthen long-term partnerships.
  • Develop category strategies informed by market trends, partner insights, and business priorities to identify new growth opportunities.
  • Partner cross-functionally with Media, Product, Finance, Monetization, and Revenue teams to develop and execute growth strategies.
  • Translate strategy into action by prioritizing initiatives, making data-driven decisions, and delivering measurable business results.

Execution, Problem Solving & Delivery

  • Own partner performance from strategy through execution, proactively identifying risks and driving issues to resolution.
  • Lead multiple high-impact initiatives simultaneously, balancing competing priorities while maintaining quality and momentum.
  • Collaborate across Product, Finance, Media, CRO, and P&L teams to execute solutions and achieve partner goals.
  • Serve as the accountable owner for key initiatives, ensuring deliverables are accurate, actionable, and delivered on time.

Analytics, Reporting & Insight

  • Analyze partner performance and KPIs to identify trends, diagnose issues, and uncover growth opportunities.
  • Translate complex data into clear recommendations, forecasts, and action plans for partners and internal stakeholders.
  • Ensure reporting, presentations, and partner communications meet a high bar for accuracy, clarity, and actionability.

Communication, Leadership & Influence

  • Produce concise, influential memos, business cases, and presentations that enable senior leaders to make informed decisions.
  • Lead effective team and cross-functional meetings with structure, clarity, and a bias toward action while building alignment across stakeholders.
  • Serve as a trusted partner internally and externally, balancing partner objectives with Home Solutions' business priorities and holding stakeholders accountable to outcomes.
  • Build, coach, and develop high-performing Account Managers by setting clear expectations, practicing radical candor, and adapting your coaching approach to individual needs.
  • Model ownership, urgency, and accountability while fostering open communication, recognizing progress, and driving a high-performance culture.
About You
  • 6+ years of experience in account management, partnerships, business development, business operations or a related role
  • Strong ownership mentality with the ability to set priorities, make sound decisions, and drive execution to deliver results.
  • Demonstrated ability to analyze complex data, synthesize insights, and translate findings into strategic recommendations and action plans.
  • Experience negotiating contracts, influencing senior stakeholders, and securing business outcomes.
  • Exceptional communicator with strong executive presence and the ability to influence internally and externally.
  • Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical thinking skills; able to diagnose issues and drive resolution.
  • Comfortable working with data, dashboards, and reporting tools.
  • Working knowledge of Excel, PowerPoint, Jira, and Google Workspace.
  • Self-starter with a high personal bar for quality, accountability, and continuous improvement.
  • Collaborative leader with strong interpersonal skills and the ability to influence across functions.
  • Alignment with Home Solutions’ core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team.
  • Experience with digital marketing is a plus, but not required.

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us
  • Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
  • Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
  • Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
  • Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
  • Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
  • Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
  • Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.
The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

Home Solutions Charlotte, North Carolina, USA Office

4777 Sharon Rd,, Charlotte, North Carolina, United States, 28210

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