Director, IT

We’re seeking a Director of IT Operations & Enterprise Systems to lead our internal technology function. In this role, you’ll set the vision, build the roadmap, and lead the execution for IT infrastructure, enterprise applications, and internal systems — ensuring performance, scalability, and security as we grow. You’ll balance strategic leadership with hands-on problem-solving, building a high-performing team that keeps our systems running smoothly and our employees empowered.

• Oversee corporate network infrastructure, end-user computing, service desk, and endpoint security.
• Manage identity and access management platforms (Okta, AD) and endpoint management tools (Kandji, JumpCloud).
• Lead ERP, HRIS (Workday), CRM, and other core business applications.
• Ensure systems are well-integrated, reliable, and aligned with business needs.
• Partner with Finance, People, Security, and other teams to optimize workflows and reporting.
• Drive high availability, incident response, and disaster recovery readiness in the Enterprise environment.
• Partner with Security on compliance, risk management, and data privacy requirements.
• Manage technology vendor relationships, contracts, renewals, and SLAs.
• Evaluate new solutions and negotiate for cost efficiency and innovation.
• Implement IT governance, ITSM best practices, and scalable support workflows.
• Establish and monitor KPIs for service delivery and system performance.
• Hire, coach, and develop IT and enterprise applications staff.
• Foster a culture of agility, service excellence, and continuous improvement.

• 10+ years of progressive IT operations and enterprise applications experience in high-growth environments.
• 6+ years leading teams, with a track record of scaling IT capabilities in complex, fast-paced B2C or tech settings.
• Deep expertise with ERP, HRIS (Workday), identity platforms (Okta, Azure AD), and endpoint management (Kandji, JumpCloud or similar).
• Strong understanding of SaaS heavy environments, integration architecture, and IT governance frameworks.
• Proven vendor management skills, including contract negotiation and performance management.
• Excellent leadership, communication, and stakeholder management abilities.

Our target starting base salary range for this position is between $185,000 and $210,000, plus target equity. The starting base salary will depend on a number of factors including the candidate’s skills and experience, among other things.

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• Home office stipend
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

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