Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
With a vision to "Build and sell Microsoft AI, Cloud applications, services, and devices with partners, empowering people and organizations to achieve more," SME&C Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale. This is where the Global Top CSP Tech Sales Manager plays a pivotal role.
The Director, Global Cloud Solution Partner (CSP) Technical Sales leads the technical strategy and execution engine for Microsoft’s strategic Global Channel partners, managing a team of Cross Solution Partner Solution Architects (PSA) who enable partners to build, validate, commercialize, and scale differentiated Microsoft Cloud services. This leader drives partner transformation into AI-first, services-led businesses by aligning partner technical capability, solution quality, operational readiness, and go-to-market execution to Microsoft’s priorities across Copilot, Agents, Azure, Security, and AI transformation across core and frontier motions.
The role is accountable for coaching the team to deliver measurable business impact through disciplined execution, strong partner orchestration, technical excellence, and proactive risk management. The Global Top CSP Tech Sales Director ensures partners are building secure, resilient, AI-enabled, cost-optimized, and scalable solutions that accelerate customer adoption, consumption, usage, Unified expansion, and long-term partner profitability.
Operating across Global Channel Partner Sales, regional solution area partner technology teams, engineering, product, sales, and partner success managers, the Global Top CSP Tech Sales Director translates Microsoft strategy into partner-led execution at scale. They serve as senior advisors to partner executives, influence partner services strategy, surface partner and customer insights back to Microsoft, and shape repeatable models that help the channel deliver frontier transformation for customers globally.
A PSA Manager is a business-oriented technical leader who can connect Microsoft strategy to partner execution. They are equally comfortable coaching teams, influencing executives, challenging technical assumptions, managing risk, and turning partner insights into scalable Microsoft impact. They lead with clarity, accountability, and empathy while ensuring the team delivers measurable outcomes for partners, customers, and Microsoft. In addition to this expertise, the role requires a deep understanding of the channel partner ecosystem, enabling strategic collaboration and alignment with top CSP partners.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day, we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
1. People Leadership
Lead, coach, and develop a high-performing xPSA team.
Set clear priorities, outcomes, and accountability.
Invest in readiness, technical depth, and career growth.
2. Partner Strategy & Transformation
Drive technical strategy for Microsoft’s top Global Channel partners.
Help partners build AI-first, services-led businesses across Copilot, Agents, Azure, Security, and AI.
Enable scalable, repeatable, market-ready professional and managed services.
3. Business Impact & Growth
Drive partner-led consumption, usage, Unified expansion, and Enhanced Solutions opportunities.
Ensure strong pipeline hygiene, opportunity capture, reporting, and execution discipline.
Align partner motions to Microsoft priorities and measurable customer outcomes.
4. Executive Engagement & Orchestration
Build trusted relationships with partner executives, CIOs, CISOs, CTOs, TDMs, and BDMs.
Orchestrate across sales, partner, engineering, product, and customer success teams.
Bridge partner/customer business outcomes with Microsoft platform strategy.
5. Partner Insights & Scalable IP
Surface partner feedback, product gaps, success patterns, and roadmap input.
Identify trends across partners, customers, and industries.
Build reusable IP, frameworks, and scalable enablement models.
6. Thought Leadership
Represent Microsoft in executive briefings, partner events, technical communities, and external forums.
Elevate Microsoft as the platform of choice for partner-led AI and cloud transformation.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience.
- 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.
Other Requirements
- This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Additional or preferred qualifications
- Experience working with Cloud Solution Providers (CSPs), distributors, resellers, systems integrators (SIs), Global Systems Integrators (GSIs), ISVs, or managed service providers (MSPs).
- Understands the AI transformation landscape and its impact on business strategy, customer engagement, and growth
Cloud Solution Architecture M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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