Director, Digital Business Development

Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Director, Everywhere Commerce will lead Lowe's third-party marketplace and off-platform commerce business, with end-to-end ownership of strategy, performance, and partner operations across key marketplace and delivery partners, while identifying and scaling new digital revenue streams with emerging B2B and marketplace partners. This leader will own the commercial and operating model for the channel, including contract negotiation, joint business planning, merchandising strategy, promotional planning, and retail media investment to drive profitable growth. The role is accountable for delivering strong business results while protecting the Lowe's brand, customer experience, and margin profile across every partner ecosystem. This role oversees a business of more than $100M and is responsible for expanding Lowe's reach through both existing
partner relationships and new revenue opportunities across digital accounts and alternative marketplaces, including social commerce, utility marketplaces, property management technology platforms, and other emerging distribution models. This role requires a strong general manager mindset, balancing strategic deal-making, daily business management, cross-functional influence, and team leadership to unlock new demand and deliver incremental omni-channel growth.
Work with a Winning Team
At Lowe's, our mission is clear: we serve our customers, or we serve those who do. As a leader in our Store Support Center, you'll be the driving force behind this ethos, empowering our 1700+ stores - the true heart of our business. Your strategic decisions and innovative thinking will ripple across our entire organization, touching millions of customer experiences.
Here, your career will flourish as you tackle complex challenges that push our Fortune 50 company forward. We'll arm you with cutting-edge technology and robust resources, enabling you to make data-driven decisions that shape our industry. Your leadership will not only transform Lowe's, but also impact communities across the U.S., making your role both influential and deeply rewarding.
What You Will Do

• Define the strategy for Everywhere Commerce and oversee execution across key third-party commerce partners to deliver sustainable business performance, customer growth, and operational excellence.
  Own executive-level partner relationships and lead contract negotiations, annual planning, performance reviews, and commercial discussions to improve economics, service levels, assortment visibility, and strategic alignment.
  Lead the merchandising strategy for third-party commerce channels, including assortment decisions, pricing and promotion alignment, digital shelf optimization, seasonal planning, and content quality to maximize conversion
  and basket size.
• Manage and optimize retail media spend across partner platforms, establishing investment priorities, performance measurement, and return-on-ad-spend discipline in partnership with marketing, merchandising, finance, and
  analytics teams.
• Identify, evaluate, and incubate new revenue streams with digital B2B accounts and alternative marketplaces, including social commerce partners, utility marketplaces, property management technology platforms, and other
  emerging channels.
• Develop business cases and go-to-market plans for new partner opportunities, including financial modeling, operating requirements, customer value proposition, launch roadmap, and success metrics.
• Drive cross-functional execution with merchandising, pricing, supply chain, digital, legal, finance, marketing, retail media, and technology teams to ensure operational readiness and strong ongoing performance.
• Establish a rigorous business operating rhythm, including weekly and monthly performance reviews, issue resolution, forecast updates, and executive-ready business reviews that translate data into clear actions
• Create the processes, tools, and governance needed to scale the channel efficiently, improve partner accountability, and reduce execution friction across internal and external stakeholders.
• Monitor customer, competitive, and marketplace trends to inform channel strategy, partnership priorities, assortment expansion, and test-and-learn opportunities.
• Protect the Lowe's brand and customer experience across all third-party environments by ensuring high standards for assortment accuracy, content quality, service execution, and issue resolution.
• Build and lead a high-performing team with clear ownership, strong talent development, and a culture of accountability, curiosity, speed, and commercial thinking.

Minimum Qualifications

• Bachelor's degree in business, marketing, engineering, user experience, retail operations, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 10 years of experience in one or more of the following: ecommerce, digital business management, marketplace partnerships, merchandising, retail media, business development, sales, strategy, or category management
• 6 years of demonstrated delivery of business results and people leadership
• Demonstrated experience negotiating commercial agreements and managing strategic external partners with significant revenue or spend responsibility
  Experience launching new channels, partnerships, or revenue streams and scaling them from pilot to durable business contribution
• Strong financial acumen, including ownership of revenue, margin, advertising spend, forecasting, and business case development

Preferred Skills/Education

• Master's degree MBA or equivalent advanced field or equivalent experience
• 5 years of experience in retail, marketplace, last-mile delivery, digital advertising, or closely related
  commerce models

Benefits

• • 401k with up to 4.25% match
• • Discounted Employee Stock Purchase Plan (15% discount of strike price)
• • Tuition-Free Education
• • 10-week Maternity/Parental Leave
• • 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.