Leads community growth and business development across North Carolina by identifying referral sources, generating prospects, achieving revenue goals, strengthening client relationships, and overseeing sales strategies. The role requires collaboration with managers, strong communication and customer service skills, conflict resolution expertise, and experience managing teams in HOA or condominium environments.
Job Summary & Responsibilities
Job Description
The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. The Director of Community Growth and Development will oversee creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.
Territory Coverage- North Carolina, out of Charlotte, NC area
Travel- Frequent Local travel.
Responsibilities
- Identify and develop new and existing referral sources to develop successful referring relationships.
- Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
- Achieve revenue goals.
- Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
- Other duties as assigned.
Requirements
Knowledge and Skills:
- Strong background in Sales, preferably in HOA & Condos
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Knowledge of conflict resolution techniques at an expert level.
- Time management and time critical prioritization skills.
- Bachelor’s degree Required
- 5 -- 7 years of directly related or closely related experience
- 3 -- 5 years of Management and/or Supervisory experience
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