Dir of Training

Lead the strategy and execution of a scalable, self-service customer training product. Responsibilities include selecting the supporting platform, managing content and process development, creating the Training at Scale roadmap, coordinating cross-functional launches, developing pricing and revenue models, and establishing customer feedback loops. The role requires global program management, cloud platform and customer experience expertise, product strategy, stakeholder influence, and strong communication skills.

Leads market access and account management training strategy for pharmaceutical commercial teams across neurology and oncology. Develops e-learning, workshops, assessments, classroom and experiential training; facilitates train-the-trainer programs; ensures regulatory review; manages budgets, vendors, stakeholders, direct reports, mentoring and team development. Requires pharmaceutical industry expertise, market access and reimbursement knowledge, account management experience, therapeutic-area familiarity, presentation skills, and virtual training design experience.

Own full-cycle global recruiting for technical, product, sales, business, and operational roles. Source and evaluate candidates, advise hiring managers, manage interview processes, and maintain hiring momentum. Oversee recruiting vendors and a global sales consultant program, including contracts, onboarding, CRM tracking, documentation, and follow-up. The role requires independent judgment, strong communication, business acumen, discretion, and experience working across time zones in a distributed company.