Counsel

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

We are looking for a Counsel who will:

• Analyze, draft, negotiate, and manage the approval process for contracts related to the Company’s CDD and CX businesses.

• Analyze, review, draft and negotiate customer-facing agreements related to the Company’s CDD and CX businesses.

• Consistently analyze and mitigate complex contractual risk, while increasing efficiency and consistency in contracting.

• Analyze, develop and implement IP strategies, manage IP portfolios (including but not limited to ensuring timely registration of trademarks and patents), oversee patent and trademark prosecution, handle IP litigation and disputes and negotiate IP-related terms and conditions in various agreements. This will involve frequent liaison with and management of outside counsel and associated budgets.

• Lead analysis of internal company invention disclosures to assess suitability for potential patent protection. This task will involve regular interaction with product development teams and senior leadership groups across the company’s product organization as a member of the Patent Review Team.

• Analyze, develop and implement the legal strategy related to the Company’s use of AI technologies. This requires an understanding of evolving AI laws, regulations and ethical considerations and the ability to provide strategic counsel across various departments and regular active participation in the company’s internal AI strategy and process vetting meetings.

• Analyze, review, draft and negotiate vendor-facing procurement agreements related to technology and other goods and services.

• Analyze, draft, finalize and apply internal governance policies in view of their impact upon the work for which they are responsible. Provide written and oral legal advice as requested.

• This job may result in nominal domestic travel up to 10%.

Is this opportunity right for you? We are looking for candidates who:

• Minimum 8-10 years of relevant legal experience

• Bar admission in good standing

• Experience in drafting, advising on and negotiating IT related commercial agreements.

• Experience managing and maintaining trademark and patent portfolios and liaison with external counsel.

• Effective analytic capabilities and written and oral communication skills.

• Effective negotiator with strong business acumen and ability to serve as a business advisor.

• Ability to work with minimal supervision and manage multiple projects under time deadlines.

• J.D. from accredited law school.

• Licensed / qualified to practice law in the United States

Our Guiding Principles

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

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If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.

#LI-Remote

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):