Direct Travel
Corporate Travel Advisor -Apollo - Sunday - Thursday 3PM - 12 AM Pacific
Be an Early Applicant
Completes accurate, cost-effective domestic and international travel arrangements covering air, hotels, ground transportation, rail, and limousines. Supports multiple corporate accounts, follows client travel policies and company procedures, uses preferred suppliers, and provides first-level customer service and technical support. Maintains service quality, productivity, accuracy, compliance, and professional communication while attending staff and training meetings.
Job Summary & Responsibilities
As a key member of the Operations Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.
- Completes domestic and international travel arrangements for clients which may include air, hotel, ground transportation, rail and limos
- Supports multiple accounts
- Must be available to work Sunday - Thursday 3PM - 12 AM Pacific
- 5 plus years of Apollo experience
- Operates within detailed procedures
- Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
- Ensures compliance of a client’s travel policy while utilizing DT preferred vendors to maximize profit
- Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
- Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
- Attends staff and training meetings for ongoing updates in travel industry and office procedures which may require you to work in the office if home based
- Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
About Direct Travel
Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com
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