Jobs at Direct Travel

The Vice President of Finance oversees the Finance team and the organization’s overall Finance function. Responsibilities include managing and mentoring staff, automating departmental tasks, supporting strategic company direction, and handling additional projects. The role requires strong analytical, communication, organizational, problem-solving, leadership, and prioritization skills, along with proficiency in Microsoft Excel and Word.

Lead technical implementations for corporate travel clients, including account configuration, data mapping, booking-tool integrations, testing, troubleshooting, documentation, reporting, and operational handoff. Coordinate Sales, Account Management, IT, Operations, vendors, and clients while managing project timelines, deliverables, requirements, and quality assurance across concurrent implementations.

Build and maintain scalable ETL/ELT pipelines, integrate travel and customer data from internal and external systems, develop cloud data warehouse models, implement data quality monitoring, support real-time streaming, and ensure data privacy and regulatory compliance. Collaborate with analysts, data scientists, and product teams to deliver reliable datasets for personalization, forecasting, pricing, route optimization, and customer experience initiatives.

Manage supplier revenue optimization across air, hotel, ground, and distribution categories. Analyze complex data, build financial models, optimize commission structures and supplier programs, and identify opportunities to improve profitability. Collaborate with supplier relations, finance, and operations teams, develop dashboards and automation solutions, evaluate market and supplier changes, and lead strategic initiatives that generate incremental revenue and mitigate risk.

Manages client relationships, planning, execution, logistics, suppliers, budgets, and on-site delivery for meetings and events. Leads internal teams, negotiates contracts, oversees creative and promotional efforts, monitors financial performance, mentors project managers, and implements contingency plans. Requires at least four years of hospitality or performance-industry experience, including three years of meeting planning.

Arrange accurate and cost-effective domestic and international travel for corporate clients using group blocks, contracts, preferred suppliers, Amadeus, and Apollo. Support client accounts, enforce travel policies, provide traveler assistance, resolve first-level customer service and technical issues, monitor flights, complete air analysis, and maintain productivity, accuracy, and service standards. The role is fully remote with a Monday–Friday Pacific-time schedule.

Completes accurate, cost-effective domestic corporate travel arrangements, including air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, follows travel policies and preferred supplier guidelines, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and compliance standards while communicating professionally with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support efficient operations.

Arrange domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support multiple client accounts, enforce travel policies, use preferred suppliers, and provide first-level customer and technical support. Apply airline ticketing and international airfare expertise, manage exchanges and reissues, produce cost-effective fares, and deliver accurate, professional service through phone and email while meeting performance standards.

Complete accurate, cost-effective domestic corporate travel arrangements covering air, hotels, ground transportation, and rail. Support a dedicated client account, use Sabre and preferred suppliers, enforce travel-policy compliance, and provide first-level customer and technical support. The role requires strong itinerary-building, international booking knowledge, customer service, communication, productivity, accuracy, and adherence to established procedures and performance standards.

Completes accurate, cost-effective domestic and international travel arrangements covering air, hotels, ground transportation, rail, and limousines. Supports multiple corporate accounts, follows client travel policies and company procedures, uses preferred suppliers, and provides first-level customer service and technical support. Maintains service quality, productivity, accuracy, compliance, and professional communication while attending staff and training meetings.

Leads Direct Travel’s largest global customer accounts as the primary executive liaison and strategic advisor. Owns account strategy, governance, profitability, renewals, business development, service performance, and customer outcomes. Coordinates cross-functional and regional teams, leads executive reviews, manages complex negotiations, drives optimization and adoption, and resolves risks and issues across global programs. Requires extensive corporate travel or enterprise account management experience, executive relationship skills, and approximately 25% travel.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Own product launch communications and monthly release programs for the Avenir platform and technology partners. Develop launch plans, messaging, sales enablement materials, training, and customer-facing collateral. Coordinate readiness across Product, Sales, Account Management, Customer Success, Partnerships, and Marketing. Conduct market, competitor, and customer research, track launch performance, and provide insights supporting product positioning, adoption, and go-to-market initiatives.

Lead global change and adoption for major transformations (acquisitions, geographic expansion, AI adoption, operating model shifts). Build change capability, stakeholder engagement, readiness and training, change champion networks, measure adoption and sentiment, and advise leadership to embed sustained organizational change.

Designs and delivers a global analytics platform supporting reporting, visualizations, self-service analytics, and embedded data products. Responsibilities include data collection and processing, semantic modeling, warehouse and pipeline development, query optimization, governance, analytics enablement, and stakeholder collaboration. The role provides actionable insights from complex travel data and builds integrated analytics applications using cloud platforms and business intelligence tools.

Coordinate and manage group air travel for large incentive programs, ensuring compliant ticketing, best fares, and attendee communication. Monitor flights, support on-call during travel dates, manage air budgets, mentor teammates, and follow company SOPs and client requirements.

Manage and secure the Microsoft 365 tenant, including Entra ID/AD, Exchange, SharePoint, Teams, OneDrive and Power Platform. Perform tenant and data migrations, implement SSO, create documentation and training, support operations and security initiatives, and provide escalation support while evaluating scalability and adoption of new M365 capabilities.