Since 1976, FBMC Benefits Management, Inc., a Leavitt Group affiliate, has helped employers simplify employee benefits. Founded in Tallahassee, Florida, FBMC now supports public and private organizations nationwide with meaningful, affordable benefits solutions.
Position Overview
In this role, you'll oversee multiple concurrent projects, coordinate cross-functional teams, and serve as a key partner to clients and stakeholders throughout the implementation lifecycle. If you're energized by managing complex system implementations, solving problems proactively, and driving projects from kickoff to successful go-live, we'd love to hear from you.
Key Responsibilities
Lead Critical Client Implementations
Manage the end-to-end delivery of benefits administration platform migrations, including Selerix, Premier Enroll, and other client system transitions.
Drive projects from planning and discovery through implementation, testing, go-live, and post-launch support.
Ensure projects are delivered on time, within scope, and aligned with client enrollment schedules and effective dates.
Manage Multiple Strategic Projects
Develop and maintain project plans, timelines, budgets, resource allocations, and risk mitigation strategies.
Oversee multiple concurrent projects while balancing priorities and deadlines.
Maintain visibility across active implementations, releases, and strategic initiatives to identify potential risks and resource constraints early.
Collaborate Across Teams
Partner with stakeholders across Integration, Salesforce, Data & EDI, Account Management, Benefits Communications, and Contact Center teams.
Facilitate project meetings, status updates, and executive-level communications.
Build alignment and consensus among cross-functional teams and leadership.
Drive Process Excellence
Establish and maintain project governance, documentation standards, change control processes, and project best practices.
Lead risk identification, issue resolution, and escalation efforts.
Manage the Salesforce enhancement and release planning process, including intake, prioritization, and stakeholder communication.
Skills & Experience
Required Qualifications
Bachelor's degree in Business, Information Systems, or a related field, or equivalent professional experience.
5+ years of project management experience.
Proven success leading system implementations, technology deployments, or data migration projects.
Experience managing multiple projects simultaneously in a matrixed environment.
Strong organizational, communication, and stakeholder management skills.
Skilled at translating business requirements into actionable project plans and deliverables.
Experience presenting project updates to clients, leadership teams, and executive stakeholders.
Proficiency with Microsoft Office and project management tools.
Ability to independently manage priorities while influencing teams without direct reporting authority.
Preferred Qualifications
Experience in benefits administration, insurance, healthcare, HR technology, or related industries.
Knowledge of Salesforce, CRM platforms, EDI integrations, and carrier data feeds.
Familiarity with Open Enrollment cycles, employer group benefits administration, and implementation timelines.
PMP, CAPM, ScrumMaster, or similar project management certification.
Understanding of HIPAA and PHI/PII data privacy requirements.
Benefits
Competitive compensation: $80K- $90K
Comprehensive benefits package including:
Medical, Dental, Vision
FSA/HSA & Life Insurance
401(k) with company benefits
Competitive PTO including vacation and sick time, and company holidays
Wellness program and employee support resources
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