Consultant

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Consultants are integral members of the EDU Innovations Team. This position will be responsible for engaging client stakeholders with our EDPlan MTSS solution. PCG is seeking a Consultant to work in a deadline-oriented, fast-paced environment as part of a growing national consulting team. Consultants play a key role in the advancement of business development opportunities and the ongoing support of our existing clients. This role will primarily focus on the execution of client success while collaborating on team-wide business development strategies. For the right motivated individual, there is an excellent opportunity for career development and advancement. The ideal candidate for this position will be adaptable, flexible, enthusiastic, and have the ability to manage multiple tasks or clients simultaneously.

Responsibilities:
Clients
• Lead clients through implementation and training processes for our web-based technologies related to MTSS.
• Leading complex projects and/or producing sophisticated deliverables.
• Serve as the primary point of contact with local school districts, and state departments and their teachers.
• Assist with preparation of other written reports and materials for clients.
• Other responsibilities, as necessary.
Collaboration & Coordination
• Serve as an internal consultant to other projects or product lines
• Assist proposal teams, including writing sections, coordinating efforts, and preparing proposal submissions
• Help lead Business Development efforts for the Business Line
• Prepare materials for training seminars and sales presentations.
• Contribute to a professional and respectful team dynamic with a culture of mutual accountability
• Deliver results in terms of client success metrics, both individually and collaboratively
• Collaborate and coordinate with Regional Teams and other functional areas to meet our clients’ needs. Examples include:
o Coordinate with EDPlan MTSS and Regional Teams in creation of status update meeting materials, respond to data or reporting requests, and evolve our services based on training and helpdesk feedback
o Serve as a main point of contact internally for Regional Teams - review new opportunities for viability, potential market shifts, and areas of risk
o Serve as the client contact regarding the change request process and involve appropriate team members
o Coordination with Technical Business Analyst to articulate change requests and product feedback and support execution of changes in the form of user acceptance testing (UAT) and training documentation
Skills for Success:
• Outstanding verbal and written communication skills.
• Must be tactical in delivering project tasks under tight deadlines, with the ability to keep the big picture in mind at same time from a strategic perspective.
• Demonstrated ability to manage multiple projects in a cross-functional capacity.
• Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability.
• Commitment to exceptional client service and confidently lead.
• Creative problem-solving ability and a consultancy mindset.
• Dedication to accomplishing goals and challenges presented by clients and management.
• Ability to interact with various levels of management and with clients.
• Flexible, self-starter possessing intellectual curiosity.
• Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level.
• Strong analytical and financial data analysis skills.
• DESIRED SKILLS:
o Familiarity with EDPlan MTSS.
o
Preferred Experience:

• Expertise with the MTSS framework in the education setting in a leadership role.
• Education: Bachelor’s degree required. Master’s degree or professional equivalent preferred
• 3+ years’ experience working for a State Education Agency or a Local Education Agency with specific responsibilities in the area of intervention (MTSS).
• Expertise using EDPlan as either a customer or a super user.
• Expertise using Asana or comparable task management, or project management, tools
Working Conditions
• Work in remote for foreseeable future.
• Travel to client sites required (up to 35% and location varies).

Responsibilities: 

 

Clients

• Lead clients through implementation and training processes for our web-based technologies related to MTSS.

• Leading complex projects and/or producing sophisticated deliverables. 

• Serve as the primary point of contact with local school districts, and state departments and their teachers. 

• Assist with preparation of other written reports and materials for clients. 

• Other responsibilities, as necessary.

 

Collaboration & Coordination

• Serve as an internal consultant to other projects or product lines

• Assist proposal teams, including writing sections, coordinating efforts, and preparing proposal submissions

• Help lead Business Development efforts for the Business Line

• Prepare materials for training seminars and sales presentations.

• Contribute to a professional and respectful team dynamic with a culture of mutual accountability

• Deliver results in terms of client success metrics, both individually and collaboratively

• Collaborate and coordinate with Regional Teams and other functional areas to meet our clients’ needs. Examples include:

• • Coordinate with EDPlan MTSS and Regional Teams in creation of status update meeting materials, respond to data or reporting requests, and evolve our services based on training and helpdesk feedback

  • Serve as a main point of contact internally for Regional Teams - review new opportunities for viability, potential market shifts, and areas of risk

  • Serve as the client contact regarding the change request process and involve appropriate team members

  • Coordination with Technical Business Analyst to articulate change requests and product feedback and support execution of changes in the form of user acceptance testing (UAT) and training documentation

 

Skills for Success:

•  

• Outstanding verbal and written communication skills.

• Must be tactical in delivering project tasks under tight deadlines, with the ability to keep the big picture in mind at same time from a strategic perspective.

• Demonstrated ability to manage multiple projects in a cross-functional capacity.

• Objective decision-making ability based on strategic objectives priority, business performance analysis and resource availability.

• Commitment to exceptional client service and confidently lead.

• Creative problem-solving ability and a consultancy mindset.

• Dedication to accomplishing goals and challenges presented by clients and management. 

• Ability to interact with various levels of management and with clients.

• Flexible, self-starter possessing intellectual curiosity.

• Ability to move multiple projects forward within a specific timeline and budget while working at a detailed level. 

• Strong analytical and financial data analysis skills. 

DESIRED SKILLS:

o    Familiarity with EDPlan MTSS.

Preferred Experience: 

 

• Expertise with the MTSS framework in the education setting in a leadership role.

• Education: Bachelor’s degree required. Master’s degree or professional equivalent preferred

• 3+ years’ experience working for a State Education Agency or a Local Education Agency with specific responsibilities in the area of intervention (MTSS).

• Expertise using EDPlan as either a customer or a super user.

• Expertise using Asana or comparable task management, or project management, tools 

Qualifications

• Bachelor’s degree or 5 years’ experience required and Master’s degree (MPA or government focused MBA) preferred

• 5+ years of relevant work experience

• N/A

Working Conditions

• Office Setting

• Some travel required

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The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

As required by applicable law, PCG provides the following reasonable range of compensation for this role: $66,600-$99,999. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.