Communications Director, Finance, Enterprise Strategy & Payments

About this role:
This position will lead a team delivering internal, external, and executive communications for the Finance organization, Enterprise Strategy, and the two payments businesses that are overseen by the CFO (Merchant Services and Global Payments & Liquidity). This position will drive communications that advance financial performance, strategy execution, and payments growth across global audiences. This position will partner with the CFO and senior leaders to translate complex priorities into clear, consistent narratives for employees, media, and investors. This position will protect and enhance reputation through integrated planning, disciplined messaging, and effective issues management. This position will be based in Charlotte, NC and offers a hybrid work schedule..
In this role, you will:

• Advise the CFO and senior leaders on communications aligned to business strategy, risk, and performance
• Lead integrated communications for earnings, financial updates, and payments product launches
• Translate complex financial and strategic topics into clear messaging for key stakeholder groups
• Direct internal programs including town halls, newsletters, and executive communications
• Manage media relations and serve as spokesperson for high impact announcements and inquiries
• Develop executive materials including speeches, briefing documents, and leadership platforms
• Align messaging with Investor Relations, Legal, and Corporate Communications partners
• Lead issues management and crisis response to mitigate risk and protect brand reputation
• Manage and coach a small team of geographically dispersed communicators

Required Qualifications:

• 10+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of management or leadership experience
• Experience leading financial communications at a public company, including earnings and investor relations

Desired Qualifications:

• Experience developing communications strategies and plans for financial services companies
• Experience advising executives on media strategy and reputational risk
• Experience preparing executives for interviews, earnings calls, and speaking engagements
• Experience translating financial data and strategy into clear enterprise narratives
• Experience leading high-performing geographically dispersed teams within a matrix organization
• Experience leading global announcements across multiple channels and audience segments

Office Location & Pay Range:

• 401 South Tryon Street - Charlotte, NC ($185,000 to $300,000)

Posting End Date:
10 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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