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JerseySTEM

COME301: School Onboarding Specialist

Posted 3 Hours Ago
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Remote
Hiring Remotely in United States
Entry level
Remote
Hiring Remotely in United States
Entry level
Provides onboarding and customer service support to middle schools partnering with JerseySTEM. Responsibilities include communicating with school liaisons, coordinating program setup, assisting with memorandums of understanding, parent flyers, and student rosters, and collaborating with team members before and after onboarding. The role requires approximately 3–6 hours weekly for at least six months and attendance at a weekly virtual meeting. This is an unpaid, pro-bono volunteer position.
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About JerseySTEM

All JerseySTEM roles are pro-bono (unpaid) positions.JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.

Members contribute their professional skills and leverage their networks in service of the organization’s gender-equity agenda.Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K–12 educators, retirees, veterans, interns, and students are exempt from the deposit.

Overview

This is a pro-bono volunteer position.


JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.


The School Onboarding Specialist provides customer service support to the schools, helps the school through their onboarding and provides information and feedback to the school after the account is initiated.

Responsibilities
  • Manage middle schools onboarding  as they begin their partnership with JerseySTEM.
  • Effectively communicate with school liaisons to assist in the onboarding process
  • Partner with other team members  before, during and after the onboarding process to ensure effective program set-up
  • Help the school process:
    • The Memorandum of Understanding
    • The parents flyers
    • The students roster
  • Attend virtual team meetings weekly : (Sundays 6pm-6:30pm EST)

Qualifications
  • Genuine concern about/interest in solving the STEM education gender gap
  • Ability to establish and maintain connections with area schools
  • Resourceful, can-do attitude
  • Experience with K-12 schools as a parent, former student professionally
  • Outreach experience preferred
  • Comfort working in a ‘virtual organization’ with digital tools (G-Suite, Slack, Jira, salesforce)
  • Would be a plus if candidate has flexible schedule to allow for day time calls with the school admins during the work week

Time Commitment 


  • 3-6 Hours weekly
  • 6 months minimum

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