Designs, builds, and supports AWS cloud observability platforms and cloud-native applications. Manages serverless and containerized workloads, automates infrastructure with Python and Bash, develops Infrastructure-as-Code solutions, optimizes CI/CD pipelines, and ensures platform reliability and high availability. Partners with engineering teams on observability adoption, troubleshoots production systems, evaluates new technologies, coordinates vendors, and mentors junior engineers.
Responsibilities:
- Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems
- Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda
- Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration
- Automate infrastructure and operational processes using Python, Bash, or similar scripting languages
- Partner with engineering teams to onboard applications and promote observability best practices
- Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning
- Monitor system health, troubleshoot issues, and ensure high availability and reliability of cloud platforms
- Develop Infrastructure-as-Code solutions to ensure consistent, scalable deployments and optimize CI/CD pipelines to accelerate development velocity while maintaining quality standards
- Evaluate and recommend new tools and technologies to improve platform performance and efficiency
- Mentor junior team members and provide guidance on cloud architecture, containerization, and automation
- Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms.
Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
- 7+ years of experience in cloud engineering, platform engineering, or related roles
- Strong experience with AWS services and cloud-native architectures (required)
- Hands-on experience with Docker and orchestration platforms such as ECS and/or Kubernetes (required)
- Experience with serverless architectures and modern cloud design patterns
- Strong programming and automation skills using Python, Bash, or similar languages
- Experience with observability or monitoring platforms (logs, metrics, tracing) preferred
- Hands-on Experience with infrastructure-as-code and CI/CD practices
- Experience with OpenTelemetry, observability architectures, or Site Reliability Engineering (SRE) practices, including alerting strategies, service health monitoring, and SLI/SLO-driven operations preferred.
- Strong collaboration skills and ability to work with cross-functional teams
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Vanguard Charlotte, North Carolina, USA Office
Two North Falls Plaza, Charlotte, NC, United States, 28217
Similar Jobs
Fintech
Designs, builds, supports, and modernizes cloud-based data transmission and integration solutions across AWS and Azure. Responsibilities include developing automation, IaC, CI/CD pipelines, APIs, event-driven integrations, observability, and secure data exchange. The role supports production environments, troubleshooting, on-call coverage, documentation, architectural discussions, and compliance requirements. It also provides technical guidance and mentorship while migrating legacy MFT and batch integrations to cloud-native, serverless patterns.
Top Skills:
AWSAws Transfer FamilyAxway B2BiAzureCi/CdInfrastructure As Code (Iac)ItilJavaLoggingMainframe TechnologyMetricsPythonRest ApisServicenowShellSQLSterling Connect:DirectTracing
Fintech
Designs, implements, and supports enterprise cloud security systems and technologies. Troubleshoots complex production security issues, develops cloud data auditing methodologies, manages deployments and change controls, and performs systems analysis. Provides production support, documentation, technical guidance, and mentorship while partnering with clients to address business needs. Requires strong software, platform engineering, DevOps, cloud, authentication, incident response, and distributed-systems expertise.
Top Skills:
Ci/Cd PipelinesCloud PlatformsContainersDistributed SystemsError BudgetsFido2Identity Orchestration PlatformsInfrastructure As CodeJavaMfaMicroservicesMonitoring PlatformsOauth 2.0Observability PlatformsPasskeysPythonRest ApisSlisSlosSource Control PlatformsSreWebauthn
Fintech
Maintain Go language availability and developer tooling across Windows, Mac, Linux, Coder, and Docker. Build and maintain VSCode extensions, Go Docker images, GitHub workflows, monorepo tooling, and documentation. Monitor Go applications for vulnerabilities and deprecated components, publish tooling/version newsletters, enforce best practices via libraries and linters, and consult development teams adopting Go.
Top Skills:
Ci/CdCoderDockerGithub ActionsGoJavaLinuxMonorepo ToolingPythonShell ScriptingVscode
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
