Designs, builds, and supports AWS-based observability platforms for logging, metrics, and distributed tracing. Develops cloud-native and serverless applications, manages Docker and Kubernetes-based workloads, automates infrastructure with Python or Bash, and implements Infrastructure as Code and CI/CD practices. The role monitors platform reliability, troubleshoots production systems, coordinates SaaS vendors, onboards applications, and promotes observability best practices across engineering teams.
This opportunity follows a hybrid schedule (Required). Onsite Tuesday, Wednesday Thursday in the following locations: Malvern, PA, Charlotte, NC or Dallas, TX.
Responsibilities:
- Design, build, and support cloud-based observability platforms, including logging, metrics, and distributed tracing systems
- Develop and enhance cloud-native applications using AWS services, including serverless technologies such as Lambda
- Implement and manage containerized workloads using Docker, ECS, and Kubernetes-based orchestration
- Automate infrastructure and operational processes using Python, Bash, or similar scripting languages
- Partner with engineering teams to onboard applications and promote observability best practices
- Manage and optimize SaaS and internally hosted platforms, including vendor coordination and performance tuning
- Monitor system health, troubleshoot issues, and ensure high availability and reliability of cloud platforms
- Develop Infrastructure-as-Code solutions to ensure consistent, scalable deployments and optimize CI/CD pipelines to accelerate development velocity while maintaining quality standards
- Evaluate and recommend new tools and technologies to improve platform performance and efficiency
- Provides advanced level technical support and ensures reliable operation of cloud production. Troubleshoots software systems on multiple cloud computing platforms and system integration into existing cloud computing platforms.
Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience
- 3+ years of experience in cloud engineering, platform engineering, or related roles
- 3+ years experience with AWS services and cloud-native architectures (required)
- Hands-on experience with Docker and orchestration platforms such as ECS and/or Kubernetes (required)
- Experience with serverless architectures and modern cloud design patterns
- Strong programming and automation skills using Python, Bash, or similar languages
- Experience with observability or monitoring platforms (logs, metrics, tracing) with tools such as Splunk, Honeycomb, OpenTelemetry or CloudWatch preferred
- Hands-on Experience with infrastructure-as-code and CI/CD practices
- Strong collaboration skills and ability to work with cross-functional teams
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Vanguard Charlotte, North Carolina, USA Office
Two North Falls Plaza, Charlotte, NC, United States, 28217
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