Associate Client Services Director

About Nucleus Global

Nucleus Global is a global leader in the medical communications space with locations across Europe, US, and APAC and a portfolio of 90-plus clients. It forms part of the Inizio Medical group, which includes Ashfield MedComms, ApotheCom, and MEDiSTRAVA. Its unique position as part of this international network, which includes three of the world’s top medical communications companies, gives it a key advantage over its commercial competitors in terms of the scale of its reach and depth of its expertise.

About the role

As Associate Client Services Director you will be responsible for supervising a range of communications projects. The role would suit a candidate who enjoys multi-tasking and is motivated to drive and develop the business. Using your project management / leadership skills and scientific expertise you will deliver a range of scientific services to clients, including scientific and strategic consultation, publications planning for new and existing drug therapies, satellite symposia, conferences and medical education projects in both web and multimedia formats. You will research information from a variety of sources in order to provide expertise in therapy area(s) and product(s) and as a primary client liaison point, you will be responsible for maintaining excellent relations with clients, meeting and surpassing client needs and guaranteeing high business standards. You will also have line management responsibility.

As an Associate Client Services Director you will report into a VP of Client Services. This role is remote or hybrid but does have expectations for monthly client visits in the Yardley, PA and Connecticut areas.

About you:

To succeed, you must have a Bachelor’s degree, preferably in life sciences (advanced degree, preferred). You will also have a wealth of experience in a medical communications agency or pharmaceutical marketing environment. In addition, a proven track record of exceptional staff, project and client management experience is required. To be successful you would needed to have developed strategic communication plans and programs in a previous role. You should have good financial understanding and have had experience with budgeting. You will also be able to work well within a team and demonstrate strong written and verbal communication skills.

Benefits:

• Health coverage
• 401(K) matching
• PTO

In addition to a great benefits package, we are happy to talk flexible working. We are also known for our friendly and informal working environment with Friday socials across our offices, regular wellbeing weeks, and Town Hall events. We offer excellent opportunities for career and personal development, including opportunities to transfer your skills to our other offices around the world.

Our Pledge

At Nucleus Global, we are committed to encouraging a culture of diversity, inclusion and belonging where everyone can bring each facet of themselves to work each day. We believe that strength in diversity and inclusivity is a driver of our success.

Nucleus Global is not accepting unsolicited résumés from search firms for this employment opportunity. Regardless of past practice, all résumés submitted by search firms to any employee of Nucleus Global and its affiliated companies by email, the Internet or in any form — without a current signed fee agreement for that position (as authorised by the Recruitment Manager) — will be deemed the sole property of Nucleus Global, and no fee will be paid in the event you are hired as a result of the referral or through other means.

Nucleus Global is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.