Client Partner, eCommerce

As a Client Partner, you’ll lead StackAdapt’s partnership with a portfolio of eCommerce clients and be responsible for growing and scaling programmatic and martech revenue in your category. Reporting to the Director of Client Partners, you’ll use your deep understanding of the digital advertising landscape to help eCommerce marketers translate their business goals into media strategies powered by StackAdapt’s platform. 

• Own the growth of your portfolio of clients by building a robust pipeline of opportunities and renewals, leveraging insights and successful campaigns to expand partnerships.
• Build deep, consultative partnerships with senior marketers within your client portfolio by aligning StackAdapt solutions to their business objectives.
• Translate marketing challenges into platform strategies across programmatic, audience targeting, and measurement.
• Partner cross-functionally with new business AEs, Solutions, Product, and Marketing to deliver high-performing campaigns, seamless client experiences, and revenue growth.
• Identify and execute upsell and cross-sell opportunities that drive incremental value for clients, and result in account growth.
• Create narratives showcasing data-driven insights that shape customer strategies, lead to business impact, and reinforce your partnerships.
• Lead account planning, forecasting, and pipeline management for your portfolio; maintain a strong view of growth potential and client health.
• Act as a subject matter expert on eCommerce marketing and emerging ad tech trends; share learnings internally and externally.
• Represent the voice of the customer internally, informing enhancements to StackAdapt’s product, process, and sales motion.
• Travel occasionally for key client meetings and industry events.

• High standards and a proven track record of achieving or exceeding revenue goals in a media, programmatic, or martech environment.
• Deep understanding of digital media buying, DSPs, and data-driven marketing strategies; eCommerce experience strongly preferred.
• Strong analytical and strategic thinking skills; able to connect insights to growth strategies.
• Excellent communication skills, both written and verbal; ability to influence senior clients in person and on video.
• Collaborative mindset and comfort working cross-functionally to deliver results.
• Experience with CRM tools (Salesforce) and disciplined pipeline management.
• Curiosity, a bias toward action, ownership, and a passion for building long-term client partnerships.

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care program
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture
• Our social and team events!