Client Advisor Intern

 Expert Institute is the nation’s leading expert consulting and insights platform, empowering law firms with expert witness recruiting, litigation research, medical insights, and comprehensive due diligence. Since 2010, we have partnered with over 5,000 law firms nationwide, providing strategic support through our proprietary SaaS platform, Expert iQ.

About the Internship
Our January–May Research Advisory Internship offers hands-on exposure to litigation support, expert witness strategy, and client service within a fast-paced, technology-driven environment. Interns work closely with our Client Advisory team to support active attorney engagements, ensure timely delivery of our services, and strengthen client relationships through direct communication.

Key Responsibilities

• Conduct multiple phone calls to attorney clients to confirm receipt of Expert Institute deliverables and surface any outstanding needs

• Ensure client success through timely follow up on product delivery and completion

• Track project progress in Expert iQ and help maintain accurate client records

• Proactively identify missing information or potential issues and escalate to Client Advisors

• Build rapport with attorney-clients through clear, professional communication

• Pursuing a Bachelor’s degree (BA or BS)

• Available to work in person in Milwaukee ~15-20 hours per week 

• Confident phone communication skills and professional presence

• Exceptional attention to detail and strong organizational abilities

• Analytical thinker with problem-solving initiative

• Strong written and verbal communication skills

• Ability to manage multiple tasks in a deadline-driven environment

• Interest in legal services, research, or professional consulting preferred

All your information will be kept confidential according to EEO guidelines.