The Channel Business Manager will develop and manage a reseller program, recruit partners, build relationships, and track program performance to drive revenue for SwiftConnect.
About the Role
We are seeking a driven and strategic Channel Business Manager to grow and manage our network of resellers. In this role, you will be responsible for identifying potential reseller partners, onboarding them into our program, and fostering collaborative relationships that drive new business to SwiftConnect.
Key Responsibilities
Channel Program Development & Execution
- Design, launch, and manage a scalable channel partner program that aligns with company goals.
- Define partner benefits, onboarding processes, and performance metrics to ensure clarity and consistency across the program.
- Develop sales enablement materials, training resources, and co-marketing initiatives to support partner success.
- Collaborate cross-functionally with marketing, sales, product, and support teams to execute and optimize the program.
- Track program performance, gather partner feedback, and continuously refine strategies to improve results.
Channel Partnerships
- Identify and recruit qualified partners into the SwiftConnect reseller program.
- Build strong relationships with channel partners to drive new opportunity growth and revenue.
- Provide support and guidance to ensure resellers effectively market and sell SwiftConnect products.
- Partner closely with integrators to deliver tailored solutions and drive new business opportunities for SwiftConnect.
- Act as a key liaison between technical teams and integration partners to ensure seamless collaboration and solution delivery.
- Monitor performance and optimize strategies for continued partner success.
Partner & Stakeholder Engagement
- Build and maintain strong industry relationships with strategic partners
- Serve as the go-to liaison for Enterprise & Portfolio managers, Resellers, and operational teams.
- Support corporate-level relationships alongside SwiftConnect leadership as needed.
- Act as the face of SwiftConnect at key property events and partner functions.
Pipeline Management & Internal Coordination
- Maintain an accurate and up-to-date sales pipeline, ensuring timely tracking of opportunities, renewals, and expansion efforts.
- Regularly update internal systems, including Salesforce, to reflect account activity, meeting outcomes, and pipeline status.
- Collaborate cross-functionally with product, sales, and customer success teams to ensure alignment on account strategy and execution.
Qualifications
- 5+ years of experience in channel management, ideally within security, PropTech, or SaaS.
- Proven track record of managing channel relationships.
- Strong relationship-building and interpersonal skills.
- Knowledge of access control, digital credentials, or related technologies is a plus.
- Ability to travel regularly for in-person meetings and events.
Top Skills
Salesforce
Similar Jobs
Cybersecurity
The National Channel Business Manager will manage relationships with National partners in SLED and Commercial segments, focusing on revenue growth through strategic planning and execution of business plans, campaigns, and cross-functional leadership.
Top Skills:
Cloud TechnologiesEnterprise SoftwareNetwork Security
Computer Vision • Hardware • Mobile • Software • Semiconductor
The Senior Manager will lead channel business development activities, manage partnerships, and drive sales across multiple Samsung business lines while ensuring compliance and guiding partner ecosystems.
Top Skills:
Crm SystemsSales Tools
Internet of Things • Software • Cybersecurity
Responsible for outbound lead generation and sales, managing channel partnerships globally, providing sales forecasts, and driving M2M/IoT initiatives.
Top Skills:
Data ConnectivityIotM2M
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
