Job Description:
The Groove is currently seeking a Change Management Consultant, who will design and execute Change Management strategies for our clients. At The Groove, we strive maximize the desires and capabilities of their clients’ employes and create solutions to achieve company business objectives.
This individual will align the people side of change with new technologies and improved business processes. In this role, you will define user experiences, document process change impacts, define new job skills and abilities, and implement human-centered approaches to navigate the organizational transformation.
Your Responsibilities:- Act as a change advocate and a coach to client leadership and organizational leads.
- Create the overall change management strategy for client organizations to support HR, Financial, and Student transformation initiatives.
- Assess current state and propose future state models for organizations and service delivery teams.
- Design and implement change management deliverables and activities, such as readiness assessment, stakeholder’s assessment, change impact assessment, personas and journeys, communications plan, training plan, workforce transition plans, and user adoption metrics.
- Apply knowledge of stakeholders, change management principles, training design, and communication campaigns to that supports ERP implementation plans.
- Deliver training and knowledge transfer to end users.
- Assess user adoption and process improvement that support the project objectives.
- Devise mitigation and remediation strategies.
- Bachelor’s degree preferably in Organizational Design, Organizational Development, Change Management or related field is required.
- Master’s degree preferably in Organizational Design, Organizational Development, Change Management or related field is highly desired.
- 5+ years of related experience.
- Experience and knowledge of change management principles and methodologies.
- Experience developing change impact and stakeholder assessments, communication and training plans for ERP or SaaS technology implementations.
- Exceptional written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to influence others and move toward a common vision or goal.
- Advanced presentation skills including PowerPoint, Instructor-Led Training, Webinars.
- Strong Microsoft Excel skills.
- Experience using Captivate or Camtasia for developing training videos.
EEO Policy:
The Groove is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, ethnicity, sexual orientation, ancestry, genetics, gender identity or expression, disability, protected veteran or marital status.
Ready to embark on an exhilarating journey of innovation and collaboration? Apply now and be part of our exciting team at The Groove!
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus


