Sr. Consultant - Change Management

Be part of a global consulting powerhouse, partnering with clients on their most critical strategic transformations.

We are Wavestone. Energetic, solution-driven experts who focus as much on people as on performance and growth. Hand in hand, we share a deep desire to make a positive impact. We are an ambitious firm with a worldwide reach and an ever-expanding portfolio of clients, topics, and projects. In North America, Wavestone operates from hubs in New York City, Pittsburgh, Dallas and Toronto. We work closely with CEOs and technology leaders to optimize IT strategy, sourcing models, and business processes and are committed to building lasting partnerships with our clients.

Are you a true team player, living strong values? Are you a passionate learner, aiming to grow every day? Are you a driven go-getter, tackling challenges head-on? Then we could be the right fit for you. Join Wavestone and thrive in an environment that’s empowering, collaborative, and full of opportunities to turn today’s challenges into tomorrow’s solutions – contributing to one or more of our core 4 capabilities:

Business Consulting | Business Strategy & Transformation, Organizational Effectiveness & Change Management, Operating Model Design & Agility, Program Leadership & Project Management, Marketing, Innovation, & Customer Experience

Technology Consulting | IT Strategy & CTO Advisory, Technology Delivery, Data & Artificial Intelligence, Software & Application: Development & Integration, SAP Consulting, Insurance/Reinsurance

Cybersecurity | Cyber Transformation Remediation, Cyber Defense & Recovery, Digital Identity, Audit & Incident Response, Product & Industrial Cybersecurity

Sourcing & Service Optimization | Global Services Strategy, IT & Business Process Services Outsourcing, Global In-House Center Support, Services Optimization, Sourcing Program Management

Read more at www.wavestone.com.

As a Senior Consultant in Wavestone's Business Consulting practice, you will serve as a trusted business advisor to our clients while leading a variety of business-related engagements. You will have the opportunity to be a hands-on leader, gathering and analyzing data, exploring innovative solutions, making actionable recommendations, and communicating with key stakeholders. Your enthusiasm, creativity in finding solutions, and self-motivation will help our clients achieve their human capital goals.

In this role you will lead and manage client engagements that focus primarily on change management. Other areas you will be involved with include organizational changes to roles, responsibilities and reporting relationships, training, and communication, and facilitating client meetings and conversations. This role provides an opportunity to broaden your leadership skills, work across a variety of industries, and the opportunity to exercise your entrepreneurial spirit to deliver superior results for our clients.

Responsibilities

• Participate directly in client engagements, providing expert insights and ensuring projects run seamlessly from start to finish. Engagements include developing change management approaches and strategies; designing and implementing organizational changes to roles, responsibilities, or reporting relationships; leadership development; and HR Excellence initiatives.
• Lead, facilitate, and participate in client project meetings while providing a unique point of view from the OE perspective.
• Participate in proposal development and delivery to client organizations.
• Apply expertise by monitoring and identifying project issues, mitigating risk, and ensuring timely and cost-effective delivery of work.
• Confidently manage project teams, deliver structure where there is ambiguity, resolve stakeholder resistance and risks, and implement the desired outcomes.
• Work closely with diverse teams to deliver results and foster an environment to recognize and reward individual and team achievements.
• Present findings both internally at Wavestone and externally to clients, including data acquisition and insights.
• Collaborate with an internal network of skilled consultants to solve client problems and deliver high impact projects.
• Continually evolve and build a knowledge base (emergent trends, technologies, and approaches) within the area of Organizational Effectiveness/Change management.
• Cultivate and maintain long term relationships with clients to identify collaborative efforts and develop new business engagement opportunities.

Education

• Bachelor’s degree in a variety of disciplines to include Business, Marketing, Technology, Engineering, Human Resources, Organizational Effectiveness, or related fields.
• Master’s degree preferred.

Required Experience  

• 3 or more years’ change management consulting experience required. 
• Experience in a variety of business projects such as business integration, organizational change, brand/digital marketing, new product launches, mergers & acquisitions, or system integrations.
• Project management experience leading projects and managing project teams.
• Solid understanding of organizational effectiveness principles to manage projects and implement changes on commercial engagements, but also possess the breadth, desire, and ability to work on non-OE projects as well. 
• Well-developed financial and business acumen from working in a variety of business functions including supply chain, finance, operations, HR, marketing, and sales.  
• Experience in both Agile and Waterfall project methodologies. Expertise in multiple project management tools.  
• Passion for identifying problems and the desire to collaborate with clients in designing and implementing simple solutions in complex and unclear situations.  
• Leadership skills and the ability to manage cross-functional project teams. 
• Demonstrated strategic big picture thinking paired with the ability to pivot and deep dive into the details as required.
• Expertise in Microsoft Office products including the ability to develop compelling communication of complex concepts using PowerPoint.
• Confidence and presence to engage directly with clients at the senior leadership level.
• Strong written and oral communications skills including the ability to communicate concisely and clearly with both line and senior management level clients.
• Ability to travel based on client requirements.  

Preferred Experience 

• Business consulting experience that includes leading projects, owning deliverables, and implementing creative client solutions with subject matter expertise in OE, OD, change management, talent management, and performance metrics.
• Experience in HR, learning and development, or people analytics.
• Process improvement capability and certification (Six Sigma, Lean Sigma, etc.) 
• Process improvement/Six Sigma/Lean Sigma capability.

Benefits

• Medical / Dental / Vision coverage
• Health Care FSA and Dependent Care FSA
• Employer Paid disability and life insurance
• Short-term & Long-term Disability
• Term life and AD&D
• Voluntary life insurances
• Critical Illness and Accident insurances
• 401(k) retirement plan - Traditional 401(k) & Roth 401(k)
• 30 Days of flexible paid time off (accrued monthly)
• Employee Assistance Plan (EAP)
• Ability to participate in the company ESOP plan

Wavestone is an equal opportunity employer. We embrace diversity as a core component of our culture. Our collective success depends heavily on the recruitment and inclusion of qualified professionals, regardless of individual characteristics such as race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity, disability, veteran’s status, or any characteristic protected by law.