Cash Posting Ops Lead

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 
Job Summary:

The Cash Posting Operations Lead will partner with client representatives and your R1 team to perform detailed reviews of facility-wide financial and operational metrics with the goal of identifying and capitalizing upon opportunities for process, cost, and patient satisfaction improvement. The ideal candidate will partner with line level client representatives and other R1 operators to perform detailed reviews of patient accounts with the objective of identifying cost, operations and patient satisfaction improvements. The Operations Lead also serves as a liaison for training and subject matter expertise on the utilization of R1 workflow technologies. You will develop industry knowledge that serves as a foundation for career progression.
Responsibilities: 

Lead and drive the specialty based metric calls to align Cash Posting metrics, share best practices, in work to process improvements. 

Includes building presentations, utilizing data for historical and trend analysis and demonstrate progressive improvement. 

With Ops lead higher level of expertise, additional facilities/scope may be assigned. 

Assisting manager in developing and monitoring initiatives to improve performance out comes and optimize workflow standardization across Cash Posting. 

Collaborate with leadership, other departments and team to review workflow opportunities, reporting and reconciliation processes. 

Focusing on identifying and implementing project strategies though root cause analysis to drive process improvements and operational excellence. 

Lead team-related discussions, ensuring meetings are productive and aligned with organizational goals and expectations. 

Conduct and own client facing calls/meetings 

Effective, efficient, and timely working on escalation from client and global teams. 

Adaptability to learn the various patient accounting systems. 

Team Leadership 

Delegate tasks to team members 

Provide direction, knowledge and information to support the team  

Coordinate team schedules and time off requests 

Support team in achieving their goals 

Investigating, Analyzing & Researching accounts/deposits to identify process barrier, trends, workflow opportunities and work on logic updates to resolve any issues. 

Contacting payer to research payments and/or deposits related items. 

Working to reduce Unidentified deposits and Account escalations. 

Resolving problems by clarifying issues; researching and exploring answers and alternatives solutions; implementing solutions with collaboration with the global team. 

Developing and implementing timelines to achieve targets. 

Conduct necessary reporting for balancing and reconciling cash posting operations and metrics. 

Participate and conduct necessary Lifepoint audits and controls for compliance. 

Development of training materials for Cash Posting Operations and assisting in training of Cash posters. 

Identifying training opportunities and working in partnership with the global team. 

With extensive experience in the Cash Posting process which can qualifies as a Subject Matter Expert (SME). 

Meet routine deadlines and work schedules as well as timely and accurate completion of special projects. 

Join and participating meetings with team members on daily review, helping hands, collaboration with team members. 

Drive team motivation by fostering commitment and enthusiasm toward the achievement of organizational objectives. 

Maintain acceptable levels of attendance and punctuality as specified in company and departmental policies. 

Understand, support, enforce and comply with company policies, procedures and Standards of Business Ethics and Conduct. 

Display a positive and professional conduct in accordance with code of integrity. 

Ensuring compliance with applicable security and regulatory requirements. 

Other duties as assigned  

Qualifications: 

Minimum 2 years of experience for Revenue Cycle Management preferred. 

High School Diploma or equivalent 

The ability to organize work and meet established deadlines. 

Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards 

Skills/Knowledge Requirements: 

The ability to read, speak and write in the English language in a clear and concise manner. 

Analytical skills, previous experience with root cause analysis/trend analysis to identify process opportunity. 

Prior supervisor/leadership experience preferred 

Ability to communicate and work with a team 

Ability to work with global operations to be able to train, communicate and close knowledge part. 

Working closely with Supervisor for all escalations to support our team/processes. 

Basic MS-Word & MS-Excel experience preferred. 

Revenue cycle management and/or claims processing is desirable. 

For this US-based position, the base pay range is $47,237.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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