Analyzes business and application requirements, prepares functional specifications and test plans, executes testing, coordinates technology teams, manages scope and regulatory compliance, resolves implementation issues, and supports post-implementation follow-up. Acts as a functional lead or mentor while coordinating changes across integrated applications and business units.
This is a remote position.
PRIMARY RESPONSIBILITIES:
Responsible for preparing well documented functional specifications for assigned projects, test plans, test cases and execution of test cases. Responsible for research analysis of moderately complex data ensuring functional design of assigned projects is accurate. Serve as mentor to less experienced staff by assisting in application training, research analysis and project methodology consultation.
May serve as functional lead on projects for assigned application.
Meet with business client to discuss requested application changes related to an enterprise-wide or business initiative, compliance/regulatory requirement, required system change due to contractual agreement or system maintenance (business as usual [BAU]) ensuring a thorough understanding of specifications for assigned applications. Participate in design discussions and write functional specifications for application changes; review and revise specifications with client until agreement and signoff are achieved.
Review business requirements with Technology team to ensure understanding of project requirements. Prepare test plans and scripts based on functional specifications. Manage and execute test cases verifying changes/enhancements work and perform as expected and required.
Work with peers to determine impact application changes have on other systems.
Participate in integrated testing as required.
Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements, while ensuring adherence to business requirements and Corporate Technology standards. Ensure the Bank process and documentation is followed to ensure adherence to Corporate Technology standards and regulatory requirements.
Ensure efficient and timely resolution of issues arising from testing or implementation to ensure expected performance.
Coordinate post-implementation follow-up by getting feedback from application owners and resolving any issues resulting from implementation of application changes.
Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management..
EDUCATION AND EXPERIENCE REQUIRED:
Combined minimum of 4 years higher education and/or operational/business analytics experience.
Proficiency with personal computers as well as pertinent software packages.
Solid problem solving skills to assist in issue resolution.
EDUCATION AND EXPERIENCE PREFERRED:
Bachelors degree.
Experience or subject matter expert in business with knowledge and experience utilizing application/system being supported.
Successful performance in Technology Internship.
Capable of working on multiple projects of basic to moderate complexity.
Proven understanding of applications supported with a knowledge of interfacing/integrated applications.
Ability to effectively use project management, word processing and spreadsheet applications.
Good understanding of the Bank's application framework.
Familiarity with application development software and hardware platforms.
Proven verbal and written communication skills.
Proven organization skills.
Proven time management skills.
Proven lateral thinking skills.
Proven problem-solving skills.
Ability to effectively present to all levels of management.
Ability to work in a team environment as well as autonomously.
Ability to coordinate between applications and business units.
Ability to multitask for various components of moderately complex projects.
Ability to recognize project milestones and delivery dates.
Ability to recommend and implement solutions.
Detail-oriented.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
