Administers, maintains, tests, supports, and extracts data from business-office applications. Manages payer and vendor portals, EFT and ERA enrollments, reporting, help-desk tickets, software implementations, upgrades, documentation, and user training. Participates in projects, identifies training needs, supports staff, and completes objectives within deadlines.
Summary
Job Description:
Baptist Health is looking for a Business Support Analyst Associate to join our team! This is a remote work position that requires residency in KY or IN
Responsible for the technical administration, maintenance, and extraction of data from various computer applications utilized exclusively by the BHS centralized business office. Functions as a project management resource for the CBO for new software review and implementation along with current software upgrades and changes. Responsible for coordinating initial and on-going application and systems training for all departmental users.
Essential Duties:
- Performs the technical duties of testing, debugging, training, documenting, releasing, installing and supporting systems and applications utilized by the BHS business facilities and offices.
- Initiates and updates payer EFT and ERA enrollments.
- Participates in project teams, special projects, and other tasks as assigned by leadership.
- Serves as System Administrator for payer and vendor website portals.
- Writes reports from the core financial system and bolt on applications as requested.
- Submits help desk tickets to payers and vendors as needed.
- Demonstrates problem-solving ability, flexibility and sound judgement and discretion
- Serves as a resource to other staff
- Collaborate with the company’s management to identify training needs and schedule appropriate training sessions for employees while incorporating their feedback to improve operations
- Accomplishes goals and objectives within set deadlines
- Displays willingness to nurture a team environment, adapt to new situations and help others adapt, to modify own behavior and that of others, and to demonstrate genuine concern and support for others.
Qualifications:
- Associate degree with two years job-related experience.
- Additional 2 years direct experience in lieu of degree.
- Experience with payer EFT and ERA enrollments.
Proficiency in Microsoft Access, Microsoft Excel, Microsoft Project, SQL and Crystal Reports are highly desirable
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Build and deploy AI-powered, LLM-based solutions in client environments. Implement integrations between models, APIs, and healthcare systems, write production-ready code, support testing and deployments, assist data preparation and prompt configuration, troubleshoot issues, and collaborate with cross-functional teams and clients to deliver scalable, secure solutions and enable knowledge transfer.
Top Skills:
APIsAWSAzureClaudeCodexData PipelinesDistributed SystemsGCPJavaLlmsPrompt EngineeringPythonSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Build agentic AI products that enable customers to create custom detections and workflows from operational camera data. Own projects from customer discovery through design, implementation, production operation, and ongoing optimization. Develop backend services, APIs, and customer-facing experiences; partner with platform, machine learning, product, and design teams. Improve AI accuracy, reliability, performance, and cost while mentoring engineers and shaping technical architecture.
Top Skills:
Agentic AiAi Coding AgentsAPIsCloud ComputingComputer VisionEdge ComputingIotLarge Language Models
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Lead Samsara’s AI initiatives across the software development lifecycle, including developer agents and SRE AI. Set strategy, select experiments, make build-versus-buy decisions, control infrastructure and token costs, scale automated incident response, and build trust in AI-driven actions. Manage and grow a team of five to ten senior engineers while partnering directly with R&D leaders and developers.
Top Skills:
Ai AgentsClaudeCloud InfrastructureCodexIncident Response AutomationIotModel Context Protocol (Mcp)Sre Tooling
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
