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Ameriprise Financial Services, LLC

Business Program Manager - Privacy

Posted 2 Days Ago
Be an Early Applicant
In-Office
Charlotte, NC, USA
93K-128K Annually
Senior level
In-Office
Charlotte, NC, USA
93K-128K Annually
Senior level
Manage and improve the global privacy program, including risk assessments, privacy impact assessments, training, policy updates, privacy notices, investigations, and compliance reviews. Coordinate with privacy attorneys, business teams, information security, and project stakeholders to identify risks, develop mitigation plans, resolve privacy requirements, and provide decision support to leadership.
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About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

This position will be on the Privacy team within the Financial Crimes Compliance group. The Business Program Manager – Privacy will provide coordination, administration, and support for the privacy program and functions of the Global Privacy Team. This role involves working closely with various stakeholders, including our privacy attorneys, business groups and information security to ensure data privacy, protection, and compliance with industry best practices and regulations.

Responsibilities:

- Lead privacy and data protection risk assessments and management activities.

- Plan, develop, and implement privacy program objectives under the direction of the Privacy Compliance Director.

- Maintain global privacy training program. 

- Identify & implement opportunities to improve our privacy policies and practices to ensure compliance with applicable laws and regulations. 

- Coordinate annual updates to privacy notices and reviews of marketing requests to ensure compliance with those notices.

- Represents privacy in the Privacy Impact Assessment process. Interview, assess, formulate, track & drive resolution regarding privacy requirements on projects.

- Assist in privacy investigations, including forensic investigations.

- Raises risks & issues to leadership on a timely basis & work with appropriate parties to create mitigation plans. 

- Works effectively with business partners to ensure alignment & integration of privacy deliverables is achieved. 

- Provide decision support and thought leadership through data gathering, information analyzing, and presenting considerations to relevant stakeholders.

Required Qualifications:

- Experience in privacy, investigations, risk management or project management.

- 4 year college degree or equivalent experience. 

- 5-7 years of relevant work experience. 

- Experience developing policies and procedures.

- Motivated self-starter who can effectively plan and balance multiple priorities in an organized fashion to meet deadlines. 

- Ability to drive results and work collaboratively cross-organizationally to achieve desired outcomes. 

- Proven ability to work effectively and efficiently both independently and in a team environment. 

- Demonstrated ability to identify and analyze issues and think critically to resolve problems. 

- Comfortable and adept in dealing with ambiguity. 

- Exceptional communication and interpersonal skills. 

Preferred:

- Experience developing training materials.

- 3+ years of experience in privacy risk and program management, particularly in a large financial services company.

- IAPP certification (CIPM, CIPP, CIPT).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

Base Pay Salary

The estimated base salary for this role is $93,400 - $128,400 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Exempt

Job Family Group

Business Support & Operations

Line of Business  

GCO General Counsel's Organization

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

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