Business Operations Team Leader

Position Summary

The Business Operations Team Leader is a key role responsible for ensuring that the day-to-day operations of the strategic operations team run smoothly.
They are involved in various activities, including daily team support & development, team improvements, project management, process improvement, data analysis, and strategic planning. This role requires a combination of technical skills, business acumen, and excellent communication abilities.

What will your job entail?

Job Responsibilities:

• Facilitates discussions with cross functional groups - keeps the team on track, asks clarifying questions, and generates deliverables.

• Communicates and present to leadership succinctly and effectively on projects, issues, and constraints.

• Ability to recognize the level of detail needed for the discussion and adjust communication appropriately. Ability to understand the details of a project and relate them to a larger effort or project.

• Refine team project metrics and deliver reports to the management team.

• Identify operational and internal process gaps and develop strategies to resolve them.

• Develop and implement process improvements to increase operational efficiency.

• Analyze data sets and effectively communicate key trends to leadership.

• Provide training and guidance to team members to accomplish operational goals.
• Work with team members on developing personal goals and skills matrix.
Work Experience and Education:
· Bachelor’s degree with 7 years of related experience; or 5 years and a Master’s degree.
Licenses & Certifications (preferred):
· Project Management Professional (PMP), Lean Six Sigma Green or Black Belt (LSSGB), Certification in Process Excellence (CPE) or Certified Business Analysis Professional (CBAP).

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $92,000.00 - $115,000.00 annually.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. 

 

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected] 

 

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.