Phil, Inc Logo

Phil, Inc

Business Operations Analyst-Client Success Analytics

Posted 11 Days Ago
Remote
Hiring Remotely in USA
120K-145K Annually
Junior
Remote
Hiring Remotely in USA
120K-145K Annually
Junior
As a Business Operations Analyst, you will support the Client Success team with complex analytics requests, ensuring data is accurately used for client impact and business decisions.
The summary above was generated by AI

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

Phil is seeking a Business Operations Analyst to support our Client Success team with analytics requests that directly impact client outcomes and drive business decisions. This role will focus on solving complex business problems, enabling data-driven decisions, and empowering teams through analytics and data visualization. Reporting to the Vice President of Business Operations, you will serve as the go-to expert for data needs within Client Success, ensuring accurate data usage and actionable insights.

Responsibilities

  • Support the Client Success team on complex analytics requests impacting client outcomes and Phil’s business goals

  • Serve as the go-to data expert, ensuring the right data fields, structures, and limitations are understood and applied

  • Prioritize and manage incoming requests based on shifting business priorities while enabling teams to self-serve when possible

  • Contribute as part of a team of problem solvers, addressing complex business issues from strategy through execution

  • Collaborate with other data professionals skilled in BI, data modeling, and data warehousing to improve analytics capabilities

  • Champion best practices and serve as a subject matter expert in data modeling, analytics, and visualization

Qualifications

  • Bachelor’s degree or equivalent work experience as an analyst, engineer, or related field

  • Highly proficient in SQL with 2+ years of analytics experience

  • Proven ability to distill complex information into clear, actionable reports and visualizations

  • Experience analyzing data to solve business problems and create visualizations that drive strategic decisions

  • Strong ability to switch between big-picture thinking and managing detailed analytics

  • Self-starter who prioritizes impact over perfection, delivering usable insights quickly

  • Experience engaging directly with clients or customers on analytics (e.g., readouts, collaboration with client analytics teams)

  • Ability to communicate complex data and analytics concepts clearly to both technical and non-technical audiences

Preferred Qualifications

  • Experience in pharma or healthcare industries

  • Experience using Looker

  • Familiarity with Python or R programming

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech

  • Fully remote working environment

  • Competitive compensation (commensurate with experience)

  • Full benefits (medical, dental, vision)

  • 401(k) contribution opportunity

PHIL Inc. is an equal-opportunity employer.

Top Skills

Looker
Python
R
SQL

Similar Jobs

8 Hours Ago
Remote or Hybrid
Illinois, USA
72K-109K Annually
Junior
72K-109K Annually
Junior
AdTech • Digital Media • Marketing Tech
The Solutions Engineer will act as a client liaison, facilitating onboarding and technical support for Strata Agency products, ensuring client satisfaction and success.
Top Skills: Amazon Web Services (Aws)Api ManagementDatadogJavaScriptPythonSQLVisual Studio
12 Hours Ago
In-Office or Remote
Pasadena, CA, USA
90K-110K Annually
Mid level
90K-110K Annually
Mid level
Fintech • Financial Services
The Marketing Campaign Specialist will execute data-driven marketing campaigns, manage CRM strategies, and collaborate with teams to enhance customer experiences.
Top Skills: GCPHubspotLookerSalesforce Marketing CloudSigma Computing
12 Hours Ago
Remote
United States
115K-130K Annually
Junior
115K-130K Annually
Junior
Fintech • Financial Services
The Business Analyst will analyze and manage revenue data, optimize processes, and support strategic decision-making in the Commercial Operations team.
Top Skills: Hubspot,GongSalesforceSQL

What you need to know about the Charlotte Tech Scene

Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.

Key Facts About Charlotte Tech

  • Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
  • Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
  • Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
  • Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
  • Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account